CD cannot be Ejected [11/2017 - 08/2019]: Procedure

1. Press the CD eject switch of the navigation receiver assembly for 5 seconds or more and check that the CD is ejected.

   OK

   CD is ejected.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL [11/2017 - 12/2018]  , or refer to  REMOVAL [12/2018 - 08/2019] 

Result: 

OK 

See step  2

1. Replace the CD with a known good one and check that the malfunction disappears.

   OK

   CD is ejected.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (CD WAS FAULTY) 

Result: 

NG 

REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL [11/2017 - 12/2018]  , or refer to  REMOVAL [12/2018 - 08/2019]