How To Proceed With Troubleshooting [11/2015 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the power switch off.
Standard Voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the power switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Check if CAN communication DTCs are output.
Refer to DIAGNOSIS SYSTEM [11/2015 - 11/2017] , or refer to DIAGNOSIS SYSTEM [11/2017 - 12/2018] , or refer to DIAGNOSIS SYSTEM [12/2018 - 08/2019] , or refer to DIAGNOSIS SYSTEM [08/2019 - 07/2020] , or refer to DIAGNOSIS SYSTEM [07/2020 - ]
Result
Result Proceed to CAN communication DTCs are not output. A CAN communication DTCs are output. B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2015 - 12/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2018 - ]
Result:
A
See step 5
- Check if CAN communication DTCs are output.
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [11/2015 - ]
Result
Result Proceed to DTCs are not output. A DTCs are output. B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2015 - ]
Result:
A
See step 6
- Check for DTCs.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [11/2015 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B
Result:
B
GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [11/2015 - ]
Result:
A
See step 7
- Refer to Problem Symptoms Table.
- OVERALL ANALYSIS AND TROUBLESHOOTING
- Terminals of ECU
Refer to TERMINALS OF ECU [11/2015 - ]
- Inspection
- On-vehicle inspection
Result
Proceed to NEXT
Result:
NEXT
See step 8
- Terminals of ECU
- ADJUST, REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 9
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END