How To Proceed With Troubleshooting [11/2018 - 12/2021]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V (Ignition switch off)

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Using the Techstream, check if the CAN communication system is functioning normally.

   HINT: 

   Refer to CAN Bus Check in CAN Communication System.

   1. for HV Model: Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 06/2020] , or refer to DIAGNOSIS SYSTEM [06/2020 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021]
   2. for Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021]

   OK

   CAN communication system is functioning normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO CAN COMMUNICATION SYSTEM 

1. for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - 02/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]
2. for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

Result: 

OK 

See step  4

HINT: 

Refer to DTC Check / Clear.

Refer to DTC CHECK / CLEAR [11/2018 - 12/2021] 

1. Clear the DTCs.

   Chassis > Lane Control > Clear DTCs 

2. Reproduce the detection conditions of the recorded DTC.

   Chassis > Lane Control > Trouble Codes 

3. Attempt to duplicate the malfunction and check if the DTCs are output again.

   Chassis > Lane Control > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

See step  6

Result: 

A 

See step  5

1. Check for vehicle control history and note any codes that are output.

   Refer to VEHICLE CONTROL HISTORY [11/2018 - 02/2019] , or refer to VEHICLE CONTROL HISTORY [02/2019 - 08/2020] , or refer to VEHICLE CONTROL HISTORY [08/2020 - 12/2021]

   Chassis > Lane Control > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   Vehicle control history is not output	A
   Vehicle control history is output	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

B 

See step  7

HINT: 

Refer to DTC Check / Clear.

Refer to DTC CHECK / CLEAR [11/2018 - 12/2021] 

1. Check for DTCs and note any codes that are output.

   Chassis > Lane Control > Trouble Codes 

2. Clear the DTCs.

   Chassis > Lane Control > Clear DTCs 

3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

   Chassis > Lane Control > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2018 - 12/2021]  

Result: 

A 

See step  7

1. Check for vehicle control history and note any codes that are output.

   Refer to VEHICLE CONTROL HISTORY [11/2018 - 02/2019] , or refer to VEHICLE CONTROL HISTORY [02/2019 - 08/2020] , or refer to VEHICLE CONTROL HISTORY [08/2020 - 12/2021]

   Chassis > Lane Control > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   Vehicle control history is not output	A
   Vehicle control history is output	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

B 

GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [11/2018 - 02/2019]  , or refer to  VEHICLE CONTROL HISTORY [02/2019 - 08/2020]  , or refer to  VEHICLE CONTROL HISTORY [08/2020 - 12/2021]