Problem Symptoms Table [11/2018 - 02/2019]
WARNING: This page is about a different variant/trim than selected.
HINT:
- If a problem occurs in certain locations or at certain times of day, check for the possibility of wave interference.
- When the electrical key transmitter sub-assembly is brought near a door control receiver (RF band), door outside handle assembly (LF band), indoor electrical key antenna (LF band) or any of the electrical key antennas (LF band), the possibility of wave interference decreases. By doing this, whether wave interference is causing the problem can be checked.
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
SMART KEY SYSTEM (FOR ENTRY FUNCTION)
| Symptom | Suspected Area | Link |
|---|---|---|
| Key vehicle inside lock-in prevention function does not operate | Affected by wave interference | Refer to Power Source Mode does not Change to ON (IG and ACC) [11/2018 - 06/2020] |
| Harness or connector | ||
| No. 1 indoor electrical key antenna assembly (front floor) | ||
| No. 1 indoor electrical key antenna assembly (rear floor) | ||
| No. 1 indoor electrical key antenna assembly (inside luggage compartment) | ||
| Certification ECU (smart key ECU assembly) | ||
| Transmitter battery | ||
| Instrument panel junction block assembly | ||
| Power switch | ||
| All door entry lock/unlock functions and wireless functions do not operate | Lighting system | Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [11/2018 - 02/2019] |
| Power door lock control system | ||
| Affected by wave interference | ||
| Code registration | ||
| Transmitter battery | ||
| Harness or connector | ||
| Electrical key transmitter sub-assembly | ||
| Door control receiver | ||
| Main body ECU (multiplex network body ECU) | ||
| Certification ECU (smart key ECU assembly) | ||
| All door entry lock/unlock functions do not operate, but wireless functions operate | Check customize setting (Entry cancel function (manual operation)) | Refer to All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [11/2018 - 02/2019] |
| Affected by wave interference | ||
| Electrical key transmitter sub-assembly | ||
| Certification ECU (smart key ECU assembly) | ||
| Driver side door entry unlock function does not operate | Power door lock control system | Refer to Driver Side Door Entry Unlock Function does not Operate [11/2018 - 10/2023] |
| Harness or connector | ||
| Front door outside handle assembly LH | ||
| Lighting system | ||
| Certification ECU (smart key ECU assembly) | ||
| Front passenger side door entry unlock function does not operate | Power door lock control system | Refer to Front Passenger Side Door Entry Unlock Function does not Operate [11/2018 - 10/2023] |
| Harness or connector | ||
| Front door outside handle assembly RH | ||
| Lighting system | ||
| Certification ECU (smart key ECU assembly) | ||
| Driver side door entry lock and unlock functions do not operate | Power door lock control system | Refer to Driver Side Door Entry Lock and Unlock Functions do not Operate [11/2018 - ] |
| Affected by wave interference | ||
| Harness or connector | ||
| Front door outside handle assembly LH | ||
| Certification ECU (smart key ECU assembly) | ||
| Front passenger side door entry lock and unlock functions do not operate | Power door lock control system | Refer to Front Passenger Side Door Entry Lock and Unlock Functions do not Operate [11/2018 - ] |
| Affected by wave interference | ||
| Harness or connector | ||
| Front door outside handle assembly RH | ||
| Certification ECU (smart key ECU assembly) | ||
| Driver side door entry lock function does not operate | Power door lock control system | Refer to Driver Side Door Entry Lock Function does not Operate [11/2018 - ] |
| Harness or connector | ||
| Front door outside handle assembly LH | ||
| Certification ECU (smart key ECU assembly) | ||
| Front passenger side door entry lock function does not operate | Power door lock control system | Refer to Front Passenger Side Door Entry Lock Function does not Operate [11/2018 - ] |
| Harness or connector | ||
| Front door outside handle assembly RH | ||
| Certification ECU (smart key ECU assembly) | ||
| Entry interior alarm does not sound | Meter/gauge system | Refer to Entry Interior Alarm does not Sound [11/2018 - ] |
| Back door entry unlock function does not operate | Check customize setting (Back Door Opening Operation) | Refer to Back Door Entry Unlock Function does not Operate [11/2018 - ] |
| Power door lock control system | ||
| Harness or connector | ||
| Back door opener switch assembly | ||
| Certification ECU (smart key ECU assembly) | ||
| Back door entry lock and unlock functions do not operate | Power door lock control system | Refer to Back Door Entry Lock and Unlock Functions do not Operate [11/2018 - ] |
| Harness or connector | ||
| Electrical key antenna (outside luggage compartment) | ||
| Certification ECU (smart key ECU assembly) | ||
| Back door entry lock function does not operate | Power door lock control system | Refer to Back Door Entry Lock Function does not Operate [11/2018 - ] |
| Harness or connector | ||
| Back door opener switch assembly | ||
| Certification ECU (smart key ECU assembly) | ||
| Entry unlock and unlatch functions do not operate using kick sensor* | Check customize setting (Kick Sensor Function, Kick Sensor Operation with ACC ON) | Refer to Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor [11/2018 - 10/2023] |
| Power back door system | ||
| Certification ECU (smart key ECU assembly) | ||
| Entry exterior alarm and answer-back buzzer do not sound | Check customize setting (Wireless Buzzer Resp) | Refer to Entry Exterior Alarm and Answer-back Buzzer do not Sound [11/2018 - 10/2023] |
| Lighting system | ||
| Harness or connector | ||
| Instrument panel junction block assembly | ||
| Wireless door lock buzzer | ||
| Main body ECU (multiplex network body ECU) | ||
| Certification ECU (smart key ECU assembly) |
- *: w/ Hands Free Power Back Door