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How To Proceed With Troubleshooting [11/2018 - ]: Procedure

WARNING: This page is about a different variant/trim than selected.
  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021] , or refer to DIAGNOSIS SYSTEM [12/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023] , or refer to DIAGNOSIS SYSTEM [10/2023 - 11/2024] , or refer to DIAGNOSIS SYSTEM [11/2024 - ]

      Result

      Proceed to
      CAN DTC is not output
      CAN DTC is output

    Result: 

    CAN DTC is output 

    GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

    Result: 

    CAN DTC is not output 

    See step  4

  4. CHECK DTC AND FREEZE FRAME DATA* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [11/2018 - ] 

      Chassis > Four Wheel Drive > Trouble Codes 

    2. Check for freeze frame data.

      HINT: 

      Record or print DTCs and freeze frame data if necessary.

    3. Clear the DTCs and freeze frame data.

      Refer to DTC CHECK / CLEAR [11/2018 - ] 

      Chassis > Four Wheel Drive > Clear DTCs 

    4. Recheck for DTCs.

      Refer to DTC CHECK / CLEAR [11/2018 - ] 

      Chassis > Four Wheel Drive > Trouble Codes 

      Result

      Proceed to
      DTC does not reoccur
      DTC does reoccur

    Result: 

    DTC does reoccur 

    See step  8

    Result: 

    DTC does not reoccur 

    See step  5

  5. CHECK VEHICLE CONTROL HISTORY (DYNAMIC TORQUE VECTORING AWD SYSTEM)* 
    1. Use the Techstream to check the vehicle control history.

      Refer to VEHICLE CONTROL HISTORY [11/2018 - ]

      Chassis > Four Wheel Drive > Utility 

      Tester Display
      Vehicle Control History (RoB)

      Result

      Result Proceed to
      Vehicle control history is not output A
      Vehicle control history is output B

    Result: 

    GO TO VEHICLE CONTROL HISTORY 

    Refer to VEHICLE CONTROL HISTORY [11/2018 - ]

    Result: 

    See step  6

  6. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [11/2018 - ] 

      Result

      Proceed to
      Fault not listed in problem symptoms table
      Fault listed in problem symptoms table

    Result: 

    Fault listed in problem symptoms table 

    See step  8

    Result: 

    Fault not listed in problem symptoms table 

    See step  7

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU.

      Refer to TERMINALS OF ECU [11/2018 - ] 

    2. Data List / Active Test.

      Refer to DATA LIST / ACTIVE TEST [11/2018 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  9

  9. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END