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USB Audio System Recognition/Play Error [08/2017 - 08/2019]: Procedure

  1. CHECK USB DEVICE OR "iPod" 
    1. Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.
    2. Check if playable files are present on the USB device or "iPod".

      HINT: 

      Refer to System Description for playable files (Refer to SYSTEM DESCRIPTION [08/2017 - 08/2019] ).

    3. Check if the USB device is a compatible format or "iPod" is a compatible version.

      HINT: 

      Refer to System Description for compatible formats and versions (Refer to SYSTEM DESCRIPTION [08/2017 - 08/2019] ).

      RESULT

      Result Proceed to
      No playable files exist, or incompatible device format or version A
      Playable files exist, and compatible device format or version B

    Result: 

    USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT 

    Result: 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (NAVIGATION RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) 
    1. Disconnect the H191 navigation receiver assembly connector.
    2. Disconnect the H190 No. 1 stereo jack adapter assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H191-1 (UPO) - H190-1 (UPI) Always Below 1 Ω
      H191-2 (UDO-) - H190-2 (UDO-) Always Below 1 Ω
      H191-3 (UDO+) - H190-3 (UDO+) Always Below 1 Ω
      H191-4 (UESG) - H190-4 (UJSG) Always Below 1 Ω
      H191-5 (USG1) - H190-5 (UJSS) Always Below 1 Ω
      H191-1 (UPO) - Body ground Always 10 kΩ or higher
      H191-2 (UDO-) - Body ground Always 10 kΩ or higher
      H191-3 (UDO+) - Body ground Always 10 kΩ or higher
      H191-4 (UESG) - Body ground Always 10 kΩ or higher
      H191-5 (USG1) - Body ground Always 10 kΩ or higher

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  3

  3. INSPECT NAVIGATION RECEIVER ASSEMBLY 
    1. Reconnect the H190 navigation receiver assembly connector.
      GTY749185Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disconnect the No. 1 stereo jack adapter assembly connector.
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      H190-1 (UPI) - H190-4 (UJSG) Ignition switch ACC 4.5 to 5.5 V
      TEXT IN ILLUSTRATION

      *a Front view of wire harness connector
      (to No. 1 Stereo Jack Adapter Assembly)

    Result: 

    NG 

    REPLACE NAVIGATION RECEIVER ASSEMBLY 

    (Refer to REMOVAL [08/2015 - 08/2019] )

    Result: 

    OK 

    See step  4

  4. FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK 
    1. Delete all files in the USB device or "iPod" and format/ restore it.
      NOTE:

      Formatting a USB device or restoring an "iPod" erases all music on the device. Make sure that back up music data is available before performing this operation.

    2. Save the data again and check if it can be played on the in-vehicle device.

      OK

      Malfunction disappears.

    Result: 

    OK 

    END (USB OR "iPod" IS DEFECTIVE) 

    Result: 

    NG 

    See step  5

  5. REPLACE USB DEVICE OR "iPod" 
    1. Turn the ignition switch off.
    2. Turn the ignition switch to ACC.
    3. Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

      HINT: 

      • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
      • Refer to System Description for compatible formats and versions (Refer to SYSTEM DESCRIPTION [08/2017 - 08/2019] ).

    Result: 

    NEXT 

    See step  6

  6. CHECK USB DEVICE OR "iPod" 
    1. Check if USB device or "iPod" is recognized by navigation receiver, or if information such as track, artist and album names is displayed on screen.

      OK

      USB device or "iPod" is recognized or track information such as track, artist and album names is displayed.

    Result: 

    OK 

    USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 

    (Refer to PROBLEM SYMPTOMS TABLE [08/2017 - 08/2019] )