How To Proceed With Troubleshooting [08/2015 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
- Confirm problem symptoms.
Refer to
GENERAL INFORMATION [08/2015 - 08/2019] , or refer to
GENERAL INFORMATION [08/2019 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 3
- Confirm problem symptoms.
- INSPECT BATTERY VOLTAGE*
- Measure the voltage of the battery.
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the voltage of the battery.
- PROBLEM SYMPTOM CONFIRMATION
Result
Result Proceed to Symptom does not occur A Symptom occurs B Result:
B
See step 6
Result:
A
See step 5
- SYMPTOM SIMULATION
- Perform symptom simulation.
Refer to
GENERAL INFORMATION [08/2015 - 08/2019] , or refer to
GENERAL INFORMATION [08/2019 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 6
- Perform symptom simulation.
- CHECK CAN COMMUNICATION SYSTEM*
- Check for DTCs.
Refer to
DIAGNOSIS SYSTEM [08/2015 - 08/2017] , or refer to
DIAGNOSIS SYSTEM [08/2017 - 08/2018] , or refer to
DIAGNOSIS SYSTEM [08/2018 - 08/2019] , or refer to
Result
Result Proceed to CAN communication system DTC is not output A CAN communication system DTC is output B HINT:
- If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
Refer to
HOW TO PROCEED WITH TROUBLESHOOTING [08/2015 - 08/2017] , or refer to
HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - 08/2019] , or refer to
- If communication with the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and power steering ECU, and the IG circuit of the power steering ECU.
- If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
Result:
B
PROCEED TO CAN COMMUNICATION SYSTEM
Result:
A
See step 7
- Check for DTCs.
- CHECK FOR DTC*
- Check for DTCs.
Refer to
DTC CHECK / CLEAR [08/2015 - 08/2019] , or refer to
DTC CHECK / CLEAR [08/2019 - ]
HINT:
Refer to Diagnostic Trouble Code Chart when any DTCs are output.
Refer to
DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2017] , or refer to
DIAGNOSTIC TROUBLE CODE CHART [08/2017 - 08/2019] , or refer to
DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ]
Result
Result Proceed to DTC is not output A DTC is output B
Result:
B
See step 9
Result:
A
See step 8
- Check for DTCs.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to
PROBLEM SYMPTOMS TABLE [08/2015 - 08/2017] , or refer to
PROBLEM SYMPTOMS TABLE [08/2017 - 08/2018] , or refer to
PROBLEM SYMPTOMS TABLE [08/2018 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 9
- Refer to Problem Symptoms Table.
- CIRCUIT INSPECTION
Result
Proceed to NEXT Result:
NEXT
See step 10
- IDENTIFICATION OF PROBLEM
Result
Proceed to NEXT Result:
NEXT
See step 11
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 12
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END