How To Proceed With Troubleshooting [11/2021 - ]: Procedure

1. Ask the customer when and how the trouble occurred using the Check List for Interview.

   Did you interview the customer?

   Result	Proceed to
   Yes	A
   No (Perform the interview)	B

Result: 

A 

See step  2

Result: 

B 

See step  2

1. Perform basic inspection.

   Refer to OPERATION CHECK [11/2021 - ] 

   Is the check result OK?

   Result	Proceed to
   Yes	A
   No (Repair the faulty part found in basic inspection)	B

Result: 

A 

See step  3

Result: 

B 

See step  3

1. Turn the ignition switch to OFF.
2. Connect the GTS to DLC3.
3. Turn the ignition switch to ON and run the GTS.
4. Select [Body Control].

   HINT: 

   For detailed operation procedures, refer to "Help" of application.

   Is communication possible?

   Result	Proceed to
   Yes	A
   No (Check the communication circuit.)	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ] 

Result: 

A 

See step  4

1. Read the DTC of [Body Control] using the GTS.

   Body Electrical > Body Control > Trouble Codes 

   Are any DTCs displayed? (Current code)

   Result	Proceed to
   Yes (Record the DTC, time stamp and freeze frame data)	A
   No	B

Result: 

B 

END 

Result: 

A 

See step  5

1. Perform the diagnosis for the displayed DTCs.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2021 - ] 

2. Repair or replace the cause of trouble.
3. Using the GTS, perform the clear DTCs of [Body Control].

   Body Electrical > Body Control > Clear DTCs 

4. Execute the inspection mode.

   Refer to OPERATION CHECK [11/2021 - ] 

5. Read the DTC of [Body Control] using the GTS.

   Body Electrical > Body Control > Trouble Codes 

   Are any DTCs displayed? (Current code)

   Result	Proceed to
   Yes (Repeat step 5 until DTC is not shown.)	A
   No (Finish the diagnosis.)	B

Result: 

A 

END 

Result: 

B 

END