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How To Proceed With Troubleshooting [11/2021 - 12/2023]: Procedure

  1. PERFORM CUSTOMER INTERVIEW 
    1. Ask the customer when and how the trouble occurred.

      Did you interview the customer?

      Result Proceed to
      YES A
      NO (Perform the interview, and Go to 2.) B

    Result: 

    See step  2

    Result: 

    See step  2

  2. BASIC INSPECTION 
    1. Perform basic inspection.

      Refer to BASIC INSPECTION [11/2021 - ] 

      Is the check result OK?

      Result Proceed to
      YES A
      NO (Repair the faulty part found in basic inspection, and Go to 3.) B

    Result: 

    See step  3

    Result: 

    See step  3

  3. CHECK WARNING LIGHT 
    1. Check the lighting condition of EPS warning light in the combination meter assembly.

      Does the EPS warning light illuminate?

      Result Proceed to
      YES A
      NO (Currently, it is normal.) B

    Result: 

    CURRENTLY, IT IS NORMAL 

    Result: 

    See step  4

  4. CHECK GTS COMMUNICATION 
    1. Turn the ignition switch to OFF.
    2. Connect the GTS to DLC3.
    3. Turn the ignition switch to ON and run the GTS.
    4. Select [Power Steering System].

      HINT: 

      For detailed operation procedures, refer to "Help" of application.

      Is communication possible?

      Result Proceed to
      YES A
      NO (Check the communication circuit.) B

    Result: 

    CHECK COMMUNICATION CIRCUIT 

    Refer to Power Steering ECU Communication Stop Mode [11/2021 - ]

    Result: 

    See step  5

  5. CHECK DTC 
    1. Read the DTC of [Power Steering System] using the GTS.

      Chassis > Power Steering System > Trouble Codes 

      Are DTC, time stamp and freeze frame data displayed?

      Result Proceed to
      YES (Record the DTC, time stamp and freeze frame data.) A
      NO B

    Result: 

    See step  7

    Result: 

    See step  6

  6. PERFORM DIAGNOSIS 
    1. Perform the diagnosis for the displayed DTC.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2021 - ] 

    2. Repair or replace the cause of trouble.
    3. Execute the inspection mode.

      Refer to ON-VEHICLE INSPECTION [11/2021 - 12/2023]

    4. Read the DTC of [Power Steering System] using the GTS.

      Chassis > Power Steering System > Trouble Codes 

      Is DTC displayed in current code?

      Result Proceed to
      YES (Repeat step 6 until DTC is not shown.) A
      NO (Clear the DTC to finish the diagnosis.) B

    Result: 

    REPEAT STEP 6 UNTIL DTC IS NOT SHOWN 

    Result: 

    CLEAR DTC TO FINISH DIAGNOSIS 

  7. PERFORM GENERAL DIAGNOSIS 
    1. Execute the inspection mode.

      Refer to ON-VEHICLE INSPECTION [11/2021 - 12/2023]

    2. Read the DTC of [Power Steering System] using the GTS.

      Chassis > Power Steering System > Trouble Codes 

    3. Check that the DTC is not displayed.

      Does the EPS warning light illuminate at ignition switch ON and turn off 3 seconds after the engine is started?

      Result Proceed to
      YES (Finish the diagnosis.) A
      NO B

    Result: 

    FINISH DIAGNOSIS 

    Result: 

    GO TO EPS WARNING LIGHT DOES NOT GO OFF 

    Refer to EPS Warning Light does not Go Off [11/2021 - 12/2023]