How To Proceed With Troubleshooting [11/2018 - 12/2021]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Using the Techstream, check that the CAN communication system is functioning normally.

   for HV Model:

   Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 06/2020] , or refer to DIAGNOSIS SYSTEM [06/2020 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021]

   for Gasoline Model:

   Refer to DIAGNOSIS SYSTEM [11/2018 - 02/2019] , or refer to DIAGNOSIS SYSTEM [02/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 12/2021]

   OK

   CAN communication system is functioning normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - 02/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]

for Gasoline Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

Result: 

OK 

See step  4

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [11/2018 - 12/2021] 

   Body Electrical > Front Radar Sensor > Trouble Codes 

2. Make a note of any DTCs that are output.

   Result

   Result	Proceed to
   DTCs are not output	A
   DTC C1A11-00 is output	B
   DTCs other than C1A11-00 are output	C

Result: 

B 

GO TO DTC CHART (C1A11-00). Refer to  DTC C1A11-00: Front Radar Sensor Optical Axis Misalignment Malfunction [11/2018 - 12/2021] 

Result: 

C 

See step  7

Result: 

A 

See step  5

1. Using the Techstream, check for Vehicle Control History.

   Refer to VEHICLE CONTROL HISTORY [11/2018 - 08/2020] , or refer to VEHICLE CONTROL HISTORY [08/2020 - 12/2021]

   Body Electrical > Front Radar Sensor > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Record any output Vehicle Control History.

   Result

   Result	Proceed to
   Vehicle Control History codes are not output	A
   Vehicle Control History code X2026 or X2028 is output	B
   Vehicle Control History codes other than X2026 and X2028 are output	C

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

B 

GO TO VEHICLE CONTROL HISTORY (X2026 or X2028). Refer to  VEHICLE CONTROL HISTORY [11/2018 - 08/2020]  , or refer to  VEHICLE CONTROL HISTORY [08/2020 - 12/2021] 

Result: 

C 

See step  6

1. Using the Techstream, clear the Vehicle Control History.

   Refer to VEHICLE CONTROL HISTORY [11/2018 - 08/2020] , or refer to VEHICLE CONTROL HISTORY [08/2020 - 12/2021]

   Body Electrical > Front Radar Sensor > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Using the Techstream, check for Vehicle Control History.

   Refer to VEHICLE CONTROL HISTORY [11/2018 - 08/2020] , or refer to VEHICLE CONTROL HISTORY [08/2020 - 12/2021]

   Body Electrical > Front Radar Sensor > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   Vehicle Control History codes are not output	A
   Vehicle Control History codes are output	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

B 

GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [11/2018 - 08/2020]  , or refer to  VEHICLE CONTROL HISTORY [08/2020 - 12/2021] 

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [11/2018 - 12/2021] 

   Body Electrical > Front Radar Sensor > Clear DTCs 

2. Reproduce the vehicle conditions that were present when the DTCs that were noted were stored.

   HINT: 

   Refer to each corresponding DTC for details on the detection conditions.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2018 - 12/2021] 

3. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [11/2018 - 12/2021] 

   Body Electrical > Front Radar Sensor > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

A 

See step  5

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2018 - 12/2021]  , or  DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 10/2023]  , or  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - 11/2024]  , or  DIAGNOSTIC TROUBLE CODE CHART [11/2024 - ]