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How To Proceed With Troubleshooting [09/2022 - 09/2024]: Procedure

WARNING: This page is about a different car, the 2024 Toyota Sequoia and 2023 Toyota Sequoia. However, it is still accessible from the selected car via links, so may be relevant.
  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Interview the customer to confirm the problem.

      Result

      Result Proceed to
      Malfunction in driver seat A
      Malfunction in front passenger seat B

    Result: 

    See step  10

    Result: 

    See step  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage.

      Standard voltage

      11 to 14 V (ignition switch off)

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Using the GTS, check for CAN communication system DTCs.

      Refer to DIAGNOSIS SYSTEM [09/2022 - ]

      Result

      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - 09/2024]

    Result: 

    See step  5

  5. CHECK FOR DTC* 
    1. Clear the DTCs.

      Body Electrical > Driver Seat > Clear DTCs 

    2. Recheck for DTCs.

      Body Electrical > Driver Seat > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART 

    Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2022 - 09/2024] 

    Result: 

    See step  6

  6. PROBLEM SYMPTOMS TABLE 

    Refer to PROBLEM SYMPTOMS TABLE [09/2022 - 09/2024] 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE 

    Refer to PROBLEM SYMPTOMS TABLE [09/2022 - 09/2024] 

    Result: 

    See step  7

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Operation Check

      Refer to OPERATION CHECK [09/2022 - 09/2024] 

    2. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [09/2022 - 09/2024] 

    3. Terminals of ECU

      Refer to TERMINALS OF ECU [09/2022 - 09/2024] 

    4. Inspection

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  9

  9. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END 

  10. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage.

      Standard voltage

      11 to 14 V (ignition switch off)

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. PROBLEM SYMPTOMS TABLE 

    Refer to PROBLEM SYMPTOMS TABLE [09/2022 - 09/2024] 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE 

    Refer to PROBLEM SYMPTOMS TABLE [09/2022 - 09/2024] 

    Result: 

    See step  12

  12. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  13

  13. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END