Navigation Cannot Control HVAC By Voice Command

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check The Vehicle Battery Condition First (See Battery Test ).
Check The Connectors For Poor Connections Or Loose Terminals.
Check For And Resolve All Can Dtcs Before Troubleshooting The Navigation System.
If The Hard Error Code Stored, Check The Hard Error Code Troubleshooting First.
Verify That The Correct Navigation Unit Is Installed For This Model. Go Into The System Diagnostic Mode, And Use Version (See version ).
Make Sure That The Correct Navigation DVD Color And Version Are Installed.
Check Any Official Honda Service Website For More Service Information About The Navigation System.

Connect The HDS To The DLC (See General Troubleshooting Information ).
Check For B-Can Or F-Can Dtcs In The Data List.
Are There Any Dtcs In The B-Can Or F-Can Systems?

Yes -Troubleshoot And Repair All Can Related Dtcs, And Then Recheck.

No -Go to next step.
Turn The Ignition Switch To On (II).
Check For The Hard Error Code (See how To Check Error History (Navigation Dtcs) ).
Are there navigation DTCs indicated?

Yes -Troubleshoot the indicated navigation DTC(s).

No -Go to next step.
Substitute A Known-Good Climate Control Unit (See Climate Control Unit Removal/Installation ), And Reconnect All Connectors, And Recheck.
Does The Symptom Go Away?

Yes -Replace The Original Climate Control Unit (See Climate Control Unit Removal/Installation ).

No -Replace The Navigation Unit (See navigation Unit Removal/Installation ).