Section 16 (Audio / Visual Systems - Testing & Troubleshooting)
WARNING: This page does not describe the selected car, but rather 8 other vehicles, including the 2025 Honda Odyssey, 2024 Honda Odyssey, 2023 Honda Odyssey, 2022 Honda Odyssey, and 2021 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.
- General Information
- Audio and Visual System Error Codes (2018 2019 2020 2021 2022 2023 2024)
- Audio and Visual System Error Codes (2025)
- Audio and Visual System Most Bus Diagnostics Mode
- Audio and Visual System OTA Error Codes (2018 2019 2020 2021 2022 2023 2024)
- Audio and Visual System OTA Error Codes (With Telematics) (2025)
- Audio and Visual System OTA Error Codes(Without Telematics) (2025)
- Telematics System Self-Diagnostic Function (2018 2019 2020 2021 2022 2023 2024)
- Telematics System Self-Diagnostic Function (2025)
- Symptom Troubleshooting Index For Viewer
- Active noise cancellation does not work (2025)
- AM radio reception changes at night (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- AM radio reception changes at night (2025)
- AM/FM radio display is blank or no station information is displayed (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- AM/FM radio display is blank or no station information is displayed (2025)
- Audio disc does not eject (Display Audio Type (8-inch Screen))
- Audio disc does not load (Display Audio Type (8-inch Screen))
- Audio disc does not play (Display Audio Type (8-inch Screen))
- Audio disc skips(Display Audio Type (8-inch Screen))
- Audio remote-HFL switch does not work properly (audio unit buttons work) (Color Audio Type (5-inch Screen))
- Audio remote-HFL switch does not work properly (audio unit buttons work) (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Audio remote-HFL switch does not work properly (audio unit buttons work) (2025)
- Audio system sound is weak or distorted (display is normal) (Color Audio Type (5-inch Screen))
- Audio system sound is weak or distorted (display is normal) (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Audio system sound is weak or distorted (display is normal) (2025)
- Audio unit button does not work (Color Audio Type (5-inch Screen))
- Audio unit does not exit anti-theft mode (Color Audio Type (5-inch Screen)) (2018 2019 2020 2021 2022)
- Audio unit does not exit anti-theft mode (2025)
- Audio unit power will not turn on (No information display) (Color Audio Type (5-inch Screen)) (2018 2019 2020 2021 2022)
- Audio unit will not turn on (No information display) (2025)
- Auxiliary input sound is low or cannot be heard (Color Audio Type (5-inch Screen))
- Auxiliary input sound is low or cannot be heard (Display Audio Type (8-inch Screen))
- BD player unit does not work
- Bluetooth audio does not work (Color Audio Type (5-inch Screen))
- Bluetooth audio does not work (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Bluetooth audio does not work (2025)
- Booming sound while driving with audio unit on or off (Color Audio Type (5-inch Screen))
- Booming sound while driving with audio unit on or off (Display Audio Type (8-inch Screen))
- CD player unit does not work (Display Audio Type (8-inch Screen))
- Cabin watch camera image does not come on (2018 2019 2020 2021 2022 2023 2024)
- Cabin watch camera image does not come on (2025)
- CabinTalk does not function (Display Audio Type (8-inch Screen))
- CabinTalk does not function (2025)
- CabinTalk voice cannot be heard from wired/wireless headphones (2025)
- Center display unit button does not work (Display Audio Type (8-inch Screen))
- Center display unit will not turn on (No information display) (Display Audio Type (8-inch Screen))
- Center display unit button does not work (2025)
- Charge-only USB port does not work (Color Audio Type (5-inch Screen))
- Charge-only USB port does not work (Display Audio Type (8-inch Screen))
- Charge-only USB port does not work (2025)
- Clock will not set to correct time (2025)
- Error code: Check Antenna is displayed (Display Audio Type (8-inch Screen))
- Excessive transition between analog broadcast and digital HD Radio (TM) broadcast (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Excessive transition between analog broadcast and digital HD Radio(TM) broadcast (2025)
- HD Radio (TM) changes HD channel on its own (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- HD Radio (TM) changes HD channel on its own (2025)
- HDMI device does not function (2018 2019 2020 2021 2022 2023 2024)
- HDMI device does not function (2025)
- HDS does not communicate with the vehicle and the telematics control unit
- HFL does not work properly (Color Audio Type (5-inch Screen))
- HFL does not work properly (Display Audio Type (8-inch Screen))
- IR lights do not illuminate when cabin watch camera is used
- Infotainment control unit does not exit anti-theft mode (Display Audio Type (8-inch Screen))
- Microphone does not recognize driver's or front passenger's voice (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Microphone does not recognize driver's or front passenger's voice (2025)
- NFC does not function (Display Audio Type (8-inch Screen))
- No GNSS reception or interference (2025)
- No GPS reception or interference (Display Audio Type (8-inch Screen))
- No sound is heard from all the speakers (display is normal) (Color Audio Type (5-inch Screen))
- No sound is heard from all the speakers (display is normal) (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- No sound is heard from all the speakers (display is normal) (2025)
- OTA update failure (Display Audio Type (8-inch Screen))
- Pandora is not is displayed as an audio source (Display Audio Type (8-inch Screen))
- Poor or no sound with AM/FM radio (Color Audio Type (5-inch Screen))
- Poor or no sound with AM/FM radio (Display Audio Type (8-inch Screen))
- RES disc does not eject
- RES disc does not load
- RES disc does not play
- RES disc skips
- RES screen will not turn on (No information display)
- Radio preset memory is lost (Color Audio Type (5-inch Screen))
- Rearview camera image does not change when selecting different views (Color Audio Type (5-inch Screen))
- Rearview camera image does not change when selecting different views (Display Audio Type (8-inch Screen))
- Rearview camera image does not come on (Color Audio Type (5-inch Screen))
- Rearview camera image does not come on (Display Audio Type (8-inch Screen))
- System always comes up in-line diagnostic mode (Display Audio Type (8-inch Screen))
- Telematics prompts or operator voice is weak or cannot be heard
- Telematics services do not work
- The MID does not display the audio system information (Display Audio Type (8-inch Screen))
- USB data communication port does not work (Color Audio Type (5-inch Screen))
- USB data communication port does not work (Display Audio Type (8-inch Screen))
- Volume does not increase with speed (Color Audio Type (5-inch Screen))
- Volume is too high or too low when driving at freeway speeds (Color Audio Type (5-inch Screen))
- Wired headphones does not work properly
- Wireless headphones does not work properly
- Wireless remote control does not work
- XM radio display is blank and no station information is displayed (Display Audio Type (8-inch Screen))
- Diagnosis
- Audio and Visual System Diagnostic Mode (Color Audio Type (5-inch Screen)) (2018 2019 2020 2021 2022)
- Audio and Visual System Diagnostic Mode (Display Audio Type (8-inch Screen)) (2018 2019 2020 2021 2022 2023 2024)
- Notes
- Start-Up Procedure and Diagnostic Menu
- Self-Diagnosis Mode (System Links)
- Factory Diagnostic Screen In Line Diag and Linking
- Forced Completing of In Line Diag and Linking
- Detail Information and Setting
- Monitor Check
- Unit Check (Quick Check)
- Audio Check
- Guideline Setup
- Functional Setup
- Save User Memory
- CB SW/HW Traceability
- Bootloader Info
- Hardware Auto-Detect
- Temperature
- OTA DTC
- Audio and Visual System Sound Quality Diagnosis (2018 2019 2020 2021 2022 2023 2024)
- DTC Troubleshooting Index
- How To Information
- How to Troubleshoot the Audio and Visual System
- General Operation
- Anti-Theft Feature
- Symptom Duplication
- LCD Unit Limitations (Display Audio Type)
- Global Positioning System (GPS) Limitations (Display Audio Type)
- Navigation Symptom Diagnosis (With Navigation)
- HandsFreeLink Symptom Diagnosis
- Lever-Locked Connector
- How to Check Error History (Audio and Visual System DTCs)
- How to Troubleshoot the Telematics System
- How to Troubleshoot the Audio and Visual System
- Component Location Index
- Audio and Visual System Component Location Index (2018 2019 2020 2021 2022 2023 2024)
- Audio and Visual System Component Location Index (2025)
- Audio and Visual System Component Location Index (Blind Spot Information (BSI) System) (2018 2019 2020 2021 2022 2023 2024)
- Audio and Visual System Component Location Index (Color Audio Type (5-inch Screen))
- Audio and Visual System Component Location Index (Display Audio Type (8-inch Screen)) (2018)
- Audio and Visual System Component Location Index (Display Audio Type (8-inch Screen)) (2021 2022 2023 2024 2025)
- Rear Entertainment System Component Location Index (2018 2019 2020 2021 2022 2023 2024)
- Rear Entertainment System Component Location Index (2025)
- Telematics System Component Location Index
- Telematics System Component Location Index (2018 2019 2020 2021 2022 2023 2024)
- Description & Operation
- Audio and Visual System Description
- System Diagram (Color Audio Type (5-inch Screen))
- System Diagram (Display Audio Type (8-inch Screen)) (2018)
- System Diagram (Display Audio Type (8-inch Screen)) (2019 2020)
- System Diagram (Display Audio Type (8-inch Screen)) (2021 2022 2023 2024 2025)
- (Color Audio Type (5-inch Screen)) (2018)
- (Color Audio Type (5-inch Screen)) (2019 2020 2021 2022 2023 2024 2025)
- (Display Audio Type (8-inch Screen)) (2018)
- (Display Audio Type (8-inch Screen)) (2019 2020 2021 2022 2023 2024 2025)
- Rear Entertainment System Description
- Telematics System Description
- Audio and Visual System Description
- Repair Procedures, Tests
- Replacement
- Connector View
- ANC/Active Sound Control Microphone Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- ANC/Active Sound Control Microphone Connector for Inputs and Outputs (2025)
- ANC/Active Sound Control Unit Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- ANC/Active Sound Control Unit Connector for Inputs and Outputs (2025)
- Audio Unit Connector for Inputs and Outputs (2018)
- Audio Unit Connector for Inputs and Outputs (2019 2020 2021 2022 2023 2024)
- Audio Unit Connector for Inputs and Outputs (2025)
- Auxiliary Jack Assembly Connector for Inputs and Outputs
- BD Player Unit Connector for Inputs and Outputs
- CD Player Unit Connector for Inputs and Outputs
- Cabin Watch Camera Connector for Inputs and Outputs
- Center Display Unit Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- Center Display Unit Connector for Inputs and Outputs (2025)
- Infotainment Control Unit Connector for Inputs and Outputs
- Near Field Communication Unit Connector for Inputs and Outputs
- Rear Controller and Screen Connector for Inputs and Outputs (2025)
- Rear Entertainment System (RES) Auxiliary Jack Assembly Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- Rear Entertainment System (RES) Auxiliary Jack Assembly Connector for Inputs and Outputs (2025)
- Rear Entertainment System (RES) Control Unit Connector for Inputs and Outputs
- Rear Entertainment System (RES) Screen Connector for Inputs and Outputs
- Rearview Camera Connector for Inputs and Outputs (2018 2019 2020)
- Rearview Camera Connector for Inputs and Outputs (2025)
- Rearview Camera Connector for Inputs and Outputs (2021 2022 2023 2024)
- Stereo Amplifier Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- Stereo Amplifier Connector for Inputs and Outputs (2025)
- Telematics Control Unit Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- Telematics Control Unit Connector for Inputs and Outputs (2025)
- Tuner Unit Connector for Inputs and Outputs (2018 2019 2020 2021 2022 2023 2024)
- Tuner Unit Connector for Inputs and Outputs (2025)
- Tuner-Amplifier Unit Connector for Inputs and Outputs
- USB Charger Unit Connector for Inputs and Outputs (2018 2019 2020)
- USB Charger Unit Connector for Inputs and Outputs (2021 2022 2023 2024)
- USB Charger Unit Connector for Inputs and Outputs (2025)
- Circuit Diagram
- Audio and Visual System Circuit Diagram(Color Audio Type (5-inch Screen)) (2018)
- Audio and Visual System Circuit Diagram(Color Audio Type (5-inch Screen)) (2019 2020 2021 2022 2023 2024 2025)
- Audio and Visual System Circuit Diagram(Display Audio Type (8-inch Screen) with 11 Speakers) (2018)
- Audio and Visual System Circuit Diagram (Display Audio Type (8-inch Screen) with 11 Speakers) (2019 2020)
- Audio and Visual System Circuit Diagram (Display Audio Type (8-inch Screen) with 11 Speakers) (2021 2022 2023 2024 2025)
- Audio and Visual System Circuit Diagram (Display Audio Type (8-inch Screen) with 7 Speakers) (2018)
- Audio and Visual System Circuit Diagram (Display Audio Type (8-inch Screen) with 7 Speakers) (2019 2020)
- Audio and Visual System Circuit Diagram (Display Audio Type (8-inch Screen) with 7 Speakers) (2021 2022 2023 2024 2025)
- Audio and Visual System Circuit Diagram (With 11 Speakers) (2025)
- Audio and Visual System Circuit Diagram (With 7 Speakers) (2025)
- Symptom Troubleshooting
- Audio and Visual System Symptom Troubleshooting - Audio remote-HFL switch does not work properly (audio unit buttons work) (Color Audio Type (5-inch Screen))
- Audio and Visual System Symptom Troubleshooting - Audio remote-HFL switch does not work properly (audio unit buttons work) (Display Audio Type (8-inch Screen))