Navigation System Symptom Troubleshooting Index (With Navigation and Display Audio) (2017)

NOTE: Before troubleshooting, check any official Honda service website for more information about the navigation system.

Symptom	Diagnostic Procedure	Also Check for
Audio-navigation unit power will not turn on (No information display on touch screen)	Navigation System Symptom Troubleshooting - Audio-navigation Unit Power Switch Will Not Turn On (No Information Display On Touch Screen) (With Display Audio) (2017)	Blown fuses Screen settings Software not up to date
Navigation system stays on the CSF screen	Navigation DTCs - Refer to: How to Troubleshoot the Navigation System (2014 2015), or How to Troubleshoot the Navigation System (With Display Audio) (2017)	GPS Initialization - Refer to: How to Troubleshoot the Navigation System (2014 2015), or How to Troubleshoot the Navigation System (With Display Audio) (2017) Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit Disconnected or defective GPS antenna
Poor GPS reception or interference	Do the GPS Information in the System Diagnostic Mode - Refer to: Navigation System Diagnostic Mode (2014 2015), or Navigation System Diagnostic Mode (With Display Audio) (2017)	Global Positioning System (GPS) Limitations - Refer to: How to Troubleshoot the Navigation System (2014 2015), or How to Troubleshoot the Navigation System (With Display Audio) (2017) Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins	Navigation System Symptom Troubleshooting - Vehicle Position Icon Wanders Across The Map When Driving (Does Not Follow A Displayed Road) Or Map Vehicle ICON Spins (With Display Audio) (2017)	Do the Sensor Calibration Global Positioning System (GPS) Limitations - Refer to: How to Troubleshoot the Navigation System (2014 2015), or How to Troubleshoot the Navigation System (With Display Audio) (2017) Check for any related service bulletin software updates VSP missing Poor or no GPS reception
Navigation touch panel does not work	Do the Touch Panel Check in the System Diagnostic Mode - Refer to: Navigation System Diagnostic Mode (2014 2015), or Navigation System Diagnostic Mode (With Display Audio) (2017)
Clock will not set to correct time		Check the GPS signal
System always comes up in-line diagnostic mode	Factory diagnostic screen In Line Diagnostic mode - Refer to: Navigation System Diagnostic Mode (2014 2015), or Navigation System Diagnostic Mode (With Display Audio) (2017)
Voice control does not work/respond	Navigation System Symptom Troubleshooting - Voice Control Does Not Work/Respond (2014 2015) or Navigation System Symptom Troubleshooting - Voice Control Does Not Work/Respond (With Display Audio) (2017)	Check for any related service bulletin software updates
Poor HD traffic reception or interference	Navigation System Symptom Troubleshooting - Poor HD Traffic Reception Or Interference (With Display Audio) (2017)	Local outage or no local broadcast. Compare to a know-good vehicle of the same year and trim.
Rearview camera image does not come on or work properly	Navigation System Symptom Troubleshooting - Rearview Camera Image Does Not Come On Or Work Properly (With Display Audio) (2017)
Rearview camera image does not change when selecting different views	REARVIEW CAMERA IMAGE DOES NOT CHANGE WHEN SELECTING DIFFERENT VIEWS (WITHOUT NAVIGATION AND DISPLAY AUDIO) (2017) or REARVIEW CAMERA IMAGE DOES NOT CHANGE WHEN SELECTING DIFFERENT VIEWS (WITHOUT NAVIGATION, WITH DISPLAY AUDIO) (2017)
LaneWatch camera image does not come on	Symptom Troubleshooting - Refer to: LaneWatch Symptom Troubleshooting - Lanewatch camera image does not come on (Switches to the black screen) (Without Touch Screen), or LaneWatch Symptom Troubleshooting - LaneWatch camera image does not come on (Switches to the black screen) (With Touch Screen) (2014 2015), or LaneWatch Symptom Troubleshooting - LaneWatch camera image does not come on (Switches to the black screen) (With Display Audio) (2017),	Navigation DTCs - Refer to: How to Troubleshoot the Navigation System (2014 2015), or How to Troubleshoot the Navigation System (With Display Audio) (2017)
System always comes up in-line diagnostic mode	Factory diagnostic screen In Line Diagnostic mode - Refer to: Navigation System Diagnostic Mode (2014 2015), or Navigation System Diagnostic Mode (With Display Audio) (2017)