DTC 1303: GPS Receiver Error 2 (Display Audio) (2016-17)

NOTE: 

• Check the vehicle battery condition first .
• This audio DTC sets when there is an internal GPS receiver problem (reboot error).
• Aftermarket metallic window tint or electronic devices located near the audio unit or GPS antenna can potentially interfere with the operation of the system.
• Before you troubleshoot, make sure to follow the General Troubleshooting Information - Refer to: How to Troubleshoot the Audio System, or Audio System Self-Diagnostic Function (Without Navigation, Without Touch Screen), or Audio System Self-Diagnostic Function (Without Navigation, With Touch Screen), or How to Troubleshoot the Audio System (Display Audio) (2016-17) .

1. Problem verification

   -1. Clear the hard error codes.

   - 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode, and wait at least 30 seconds.

   - 3. Check for hard error codes.

   Is DTC 1303 indicated?

   YES 

   Replace the audio unit - Refer to: Audio Unit Removal and Installation (Without Touch Screen), or Audio Unit Removal and Installation (With Touch Screen), or Audio Unit Removal and Installation (Display Audio) (2016-17) .

   NO 

   Intermittent failure, the system is OK at this time.