DTC 1406: Audio Error 6 (Radio Error) (Display Audio) (2016-17)
NOTE:
- Check the vehicle battery condition first .
- This navigation DTC sets when Connection NG is indicated in the tuner unit diagnosis (the Remote Tuner icon is red in the System Links).
- Before you troubleshoot, make sure to follow the General Troubleshooting Information - Refer to: How to Troubleshoot the Navigation System, or How to Troubleshoot the Navigation System (Display Audio) (2016-17) .
- Problem verification
-1. Clear the hard error codes.
- 2. Turn the vehicle to the OFF (LOCK) mode, then the ON mode.
- 3. Check for hard error codes.
Is DTC 2624 indicated with DTC 1406?
YES
The failure is duplicated, go to step 2.
NO: Only DTC 1406 is indicated
The failure is duplicated, go to step 7. Refer to: 7
NO: DTC is not indicated
Intermittent failure, the system is OK at this time.
- Determine possible failure area (related unit, others)
-1. Turn the vehicle to the OFF (LOCK) mode.
- 2. Disconnect the following connector.
Multi-information display unit connector A (12P) - 3. Clear the hard error codes.
- 4. Turn the vehicle to the ON mode.
- 5. Go into the System Diagnostic Mode, and select the Error History icon from the System Links.
Is DTC 1406 indicated?
YES
Go to step 3.
NO
- Shorted wire check (GA BUS+ line, GA BUS- line)
-1. Turn the vehicle to the OFF (LOCK) mode.
- 2. Disconnect the following connectors.
Audio-navigation unit connector D (12P) Tuner unit connector A (12P) - 3. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Multi-information display unit connector A (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Tuner unit connector A (12P) No. 7 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Test point 1 Tuner unit connector A (12P) No. 1 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there continuity?
YES
There is a short to body ground in the GA BUS wire (s). Replace the affected shielded harness.
NO
The GA BUS+ and the GA BUS- wires are not shorted to ground. Go to step 4.
- Shorted wire check (GA BUS+ line to GA BUS- line)
-1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Multi-information display unit connector A (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Tuner unit connector A (12P) No. 7 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 1 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Is there continuity?
YES
There is a short in the GA BUS wires. Replace the affected shielded harness.
NO
The GA BUS+ and the GA BUS- wires are not shorted. Go to step 5.
- Shorted wire check (SH GA BUS line to another lines)
-1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Multi-information display unit connector A (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Tuner unit connector A (12P) No. 2 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 7 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 1 Tuner unit connector A (12P) No. 2 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 1 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Is there continuity?
YES
There is a short in the GA BUS wires. Replace the affected shielded harness.
NO
The SH GA BUS wire is OK. Go to step 6.
- Open wire check (GA BUS+ line, GA BUS- line)
-1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Multi-information display unit connector A (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Audio-navigation unit connector D (12P) No. 7 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 7 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 1 Audio-navigation unit connector D (12P) No. 1 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 1 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Is there continuity?
YES
NO
There is an open in the wire (s) between the audio-navigation unit and the tuner unit. Replace the affected shielded harness.
- Determine possible failure area (GA +B line, others)
-1. Measure the voltage between test points 1 and 2.
Test condition Vehicle ON mode Test point 1 Tuner unit connector A (12P) No. 12 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there battery voltage?
YES
The GA +B wire is OK. Go to step 8.
NO
Go to step 11. Refer to: 11
- Determine possible failure area (GA GND line, others)
-1. Measure the voltage between test points 1 and 2.
Test condition Vehicle ON mode Test point 1 Tuner unit connector A (12P) No. 6 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there less than 0.2 V?
YES
The GA GND wire is OK. Go to step 9.
NO
Go to step 13. Refer to: 13
- Determine possible failure area (GA SYS ON line, others)
-1. Turn the vehicle to the OFF (LOCK) mode.
- 2. Measure the voltage between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Test point 1 Tuner unit connector A (12P) No. 8 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there battery voltage?
YES
The GA SYS ON wire is OK. Go to step 10.
NO
Go to step 14. Refer to: 14
- Open wire check (GA BUS+ line, GA BUS- line)
-1. Disconnect the following connectors.
Audio-navigation unit connector D (12P) Tuner unit connector A (12P) - 2. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Audio-navigation unit connector D (12P) No. 7 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 7 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 1 Audio-navigation unit connector D (12P) No. 1 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Tuner unit connector A (12P) No. 1 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Is there continuity?
YES
NO
There is an open in the wire (s) between the audio-navigation unit and the tuner unit. Replace the affected shielded harness.
- Open wire check (GA +B line)
-1. Measure the voltage between test points 1 and 2.
Test condition Vehicle ON mode Test point 1 Audio-navigation unit connector D (12P) No. 12 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there battery voltage?
YES
Repair an open in the wire between the audio-navigation unit and the tuner unit.
NO
The GA +B wire is not open. Go to step 12.
- Shorted wire check (GA +B line)
-1. Turn the vehicle to the OFF (LOCK) mode.
- 2. Disconnect the following connectors.
Audio-navigation unit connector D (12P) Tuner unit connector A (12P) - 3. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Audio-navigation unit connector D (12P): disconnected Tuner unit connector A (12P): disconnected Test point 1 Tuner unit connector A (12P) No. 12 - Refer to: Tuner Unit Connector for Inputs and Outputs, or Tuner Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there continuity?
YES
Repair a short to body ground in the wire between the audio-navigation unit and the tuner unit.
NO
Replace the audio-navigation unit - Refer to: Audio-Navigation Unit Removal and Installation, or Audio-Navigation Unit Removal and Installation (Display Audio) (2016-17) .
- Open wire check (GA GND line)
-1. Measure the voltage between test points 1 and 2.
Test condition Vehicle ON mode Test point 1 Audio-navigation unit connector D (12P) No. 6 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there any voltage?
YES
Replace the audio-navigation unit - Refer to: Audio-Navigation Unit Removal and Installation, or Audio-Navigation Unit Removal and Installation (Display Audio) (2016-17) .
NO
Repair an open or high resistance in the wire between the audio-navigation unit and the tuner unit.
- Open wire check (GA SYS ON line)
-1. Measure the voltage between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode Test point 1 Audio-navigation unit connector D (12P) No. 8 - Refer to: Audio-Navigation Unit Connector for Inputs and Outputs (2013), or Audio-Navigation Unit Connector for Inputs and Outputs (2014), or Audio-Navigation Unit Connector for Inputs and Outputs (2015 2016), or Audio-Navigation Unit Connector for Inputs and Outputs (Display Audio) (2016-17) Test point 2 Body ground Is there battery voltage?
YES
Repair an open in the wire between the audio-navigation unit and the tuner unit.
NO
Replace the audio-navigation unit - Refer to: Audio-Navigation Unit Removal and Installation, or Audio-Navigation Unit Removal and Installation (Display Audio) (2016-17) .