LEMON Manuals: Even more car manuals for everyone: 1960-2025
Home >> Honda >> 2014 >> Pilot EX, FWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Infotainment >> Audio System >> Symptom Troubleshooting >> Error code: XM NO SIGNAL is displayed (without navigation)
April 5, 2026: LEMON Manuals is launched! Read the announcement.

Error code: XM NO SIGNAL is displayed (without navigation)

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
  • Check the connectors for poor connections or loose terminals.
  1. Park vehicle outside with a clear view of the southern horizon.
  2. Turn the ignition switch to ON (II).
  3. Do the XM Self-Diagnosis (see XM SELF-DIAGNOSIS  ).

    Are the other XM error codes displayed? 

    YES  -Go to ERROR CODES  .

    NO  -Go to step 4.

  4. Turn on the audio unit, and select XM radio.

    Does the XM radio receive a signal? 

    YES  -Reception interference operation is normal.

    NO  -Go to step 5.

  5. Turn the ignition switch to LOCK (0).
  6. Check the connection at the XM antenna 2P connector and XM receiver connector B (2P).

    Are the connectors connected? 

    YES  -Go to step 7.

    NO  -Reconnect the connectors and recheck XM radio operation. If the signal is restored, the system is OK. If the signal is not restored go to step 7.

  7. Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT  ).

    Does the XM radio receive a signal? 

    YES  -Replace the original XM antenna (see XM ANTENNA REPLACEMENT  ).

    NO  -Go to step 8.

  8. Measure the voltage between XM receiver connector A (14P) terminal No. 1 and body ground.
    Fig 1: Measuring Voltage Between XM Receiver Connector A (14P) Terminal No. 1 And Body Ground
    G08090909Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Go to step  10.

    NO  -Go to step 9.

  9. Measure the voltage between audio unit connector C (14P) terminal No. 1 and body ground.
    Fig 2: Measuring Voltage Between Audio Unit Connector C (14P) Terminal No. 1 And Body Ground
    G08090910Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Repair an open or high resistance in the wire between the XM receiver and the audio unit.

    NO  -Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ).

  10. Turn the ignition switch to ON (II).
  11. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
    Fig 3: Measuring Voltage Between XM Receiver Connector A (14P) Terminal No. 11 And Body Ground
    G08090911Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there less than 0.2 V? 

    YES  -Substitute a known-good XM antenna lead. If the XM receiver receives a signal, replace the original XM antenna lead. If the XM receiver does not receive a signal, substitute a known-good XM receiver (see XM RECEIVER REMOVAL/INSTALLATION  ), and recheck. If the symptom/indication goes away, replace the original XM receiver (see XM RECEIVER REMOVAL/INSTALLATION  ).

    NO  -Repair an open or high resistance in the wire between the XM receiver and the audio unit.