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Home >> Honda >> 2014 >> Pilot EX, FWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Infotainment >> Navigation System >> Symptom Troubleshooting >> Navigation cannot control audio system
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Navigation cannot control audio system

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check for and resolve all CAN DTCs before troubleshooting the navigation system.
  • Verify that the correct navigation unit is installed for this model. Go into the SYSTEM DIAGNOSTIC MODE, AND USE VERSION  .
  • Check the connectors for poor connections or loose terminals.
  • Check any official Honda service website for more service information about the navigation system.
  1. Go into the System Diagnostic Mode, and use the System Links (see SYSTEM LINKS  ).

    Is the Radio icon red? 

    YES  -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).

    NO  -Go to step 2.

  2. Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ), and recheck.

    Can the navigation system control audio/disc functions? 

    YES  -Replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).

    NO  -Do the audio system troubleshooting.