Navigation System Symptom Troubleshooting Index
NOTE: Before troubleshooting, check any official Honda service website for more information about the navigation system.
| Symptom | Diagnostic Procedure | Also Check for |
|---|---|---|
| Audio-navigation unit power will not turn on (No information display on touch screen) | Symptom Troubleshooting |
|
| Navigation system stays on the CSF screen | Navigation DTCs |
|
| Poor GPS reception or interference | Do the GPS Information in the System Diagnostic Mode |
|
| Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins | Symptom Troubleshooting |
|
| Navigation touch panel does not work | Do the Touch Panel Check in the System Diagnostic Mode | |
| Clock will not set to correct time | Check the GPS signal | |
| System always comes up in-line diagnostic mode | Factory diagnostic screen In Line Diagnostic mode | |
| Audio-navigation unit button illumination does not work | Symptom Troubleshooting | |
| Voice control does not work/respond | Symptom Troubleshooting | Check for any related service bulletin software updates |
| Voice guidance cannot be heard, is broken up, or there is static | Symptom Troubleshooting | |
| No HD traffic information | Symptom Troubleshooting | Local outage or no local broadcast. Compare to a know-good vehicle of the same year and trim. |
| Rearview camera image does not come on or work properly | Symptom Troubleshooting | |
| Rearview camera image does not change when selecting different views | Symptom Troubleshooting | |
| LaneWatch camera image does not come on | Symptom Troubleshooting | Navigation DTCs |