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Detailed Flow

  1. COLLECT THE INFORMATION FROM THE CUSTOMER

    Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using diagnosis worksheet. Refer to , "DIAGNOSTIC WORK SHEET ".

    GO TO 2.

  2. CHECK SYMPTOM 1

    Check the following items based on the information obtained from the customer.

  3. CHECK DTC
    1. Check DTC.
    2. Perform the following procedure if DTC is detected.

    Is any DTC detected? 

    YES: GO TO 4.

    NO: GO TO  6.

  4. PERFORM DIAGNOSTIC PROCEDURE

    Perform "Diagnostic Procedure" for the displayed DTC.

    GO TO 5.

  5. PERFORM DTC CONFIRMATION PROCEDURE

    Perform "DTC CONFIRMATION PROCEDURE" for the displayed DTC.

    Is any DTC detected? 

    YES: GO TO 4.

    NO: GO TO 6.

  6. CHECK SYMPTOM 2

    Try to confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO 6.

    NO: INSPECTION END

  7. RODE TEST

    Perform "RODE TEST". Refer to , "DESCRIPTION ".

    GO TO 7.

  8. CHECK SYMPTOM 3

    Try to confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO  2.

    NO: INSPECTION END