Related To Voice Recognition

WARNING: This page is about a different car, the 2008 Infiniti M45 and 2008 Infiniti M35. However, it is still accessible from the selected car via links, so may be relevant.

Related to basic operation

SYMPTOM TABLE

Symptom	Possible cause	Possible solution
The system does not recognize your command. or The system recognizes your command incorrectly	The interior of the vehicle is too noisy.	Close the windows or have other occupants quiet.
	The volume of your voice is too low.	Speak louder.
	The volume if your voice is too loud.	Speak softer.
	Your pronunciation is unclear.	Speak clearly.
	You are speaking before the voice recognition is ready	Push and release "Hands Free " switch on the steering switch, and speak a command after the tone sounds.
	8 seconds or more have passed after you pushed and released "Hands Free " switch on the steering switch.	Make sure to speak a command within 8 seconds after you push and release "Hands Free " switch on the steering switch.
	Only a limited range of voice commands is usable for each screen.	Use a correct voice command appropriate for the current screen.
	The fan of the air conditioner is too loud.	If the air conditioner is set to "Auto", the fan speed is automatically lowered and voice commands can be recognized more easily. Lower the fan speed as necessary or set the air conditioner to "Auto".

Related to item choice

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

SYMPTOM TABLE

Symptom/error message	Solution
Displays "COMMAND NOT RECOGNIZED" or the system fails to interpret the command correctly.	1. Ensure that the command format is valid.
	2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
	3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on. NOTE: If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
	4. If optional words of the command have been omitted, then command should be tried with these in place.
The system consistently selects the wrong voice tag	1. Ensure that the voicetag requested matches what was originally stored. This can be confirmed by giving the "Addressbook" Directory or Phone Directory command.
The system consistently selects the wrong voice tag	2. Replace one of the voicetags being confused with a different voice tag.

Related to telephone

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.

Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

SYMPTOM TABLE

Symptom	Solution
System fails to interpret the command correctly.	1. Ensure that the command is valid.
	2. Ensure that the command is spoken after the tone.
	3. Speak clearly without pausing between words and at level appropriate to the ambient noise level in the vehicle.
	4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
	5. If more than one command was said at a time, try saying the commands separately.
	6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. See "Speaker adaptation (SA) mode". Refer to "OWNER'S MANUAL".
The system consistently selects the wrong voice tag	1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the "List Names" command.
The system consistently selects the wrong voice tag	2. Replace one of the names being confused with a new name.