Related To Audio
WARNING: This page is about a different car, the 2013 Infiniti M56 and 2013 Infiniti M37. However, it is still accessible from the selected car via links, so may be relevant.
- The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interference, etc.). Check the symptoms below to diagnose the malfunction.
- The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning. Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and operation of each piece of electrical equipment, and then determine the cause.
NOTE:
- CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA, AAC, M4A) or could be incorrectly mastered by the customer on a computer.
- Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the "red book" Compact Disc Standard and may not play.
| Symptom | Cause and Counter measure |
|---|---|
| Cannot play | Check if the CD was inserted correctly. |
| Check if the CD is scratched or dirty. | |
| Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the player. | |
| If there is a temperature increase error, the player will play correctly after it returns to the normal temperature. | |
| If there is a mixture of music CD files (CD-DA data) and MP3/WMA/AAC/M4A files on a CD, only the music CD files (CD-DA data) will be played. | |
| Files with extensions other than ". MP3", ". WMA", "AAC", ". M4A", ".mp3", ".wma", ".aac" or ".m4a" cannot be played. In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications. | |
| Check if the disc or the file is generated in an irregular format, This may occur depending on the variation or the setting of MP3/WMA/AAC/M4A writing applications or other text editing applications. | |
| Check if the finalization process, such as session close and disc close, is done for the disc. | |
| Check if the CD is protected by copyright. | |
| Disks recorded in live file system format are not supported. (For Microsoft Windows Vista, check the settings.) | |
| Poor sound quality | Check if the CD is scratched or dirty. |
| It takes a relatively long time before the music starts playing. | If there are many folder or file levels on the MP3/WMA/AAC/M4A CD, or if it is a multisession disc, some time may be required before the music starts playing. |
| Music cuts off or skips | The writing software and hardware combination might not match, or the writing speed, writing depth, writing width might not match the specifications. Try using the slowest writing speed. |
| Skipping with high bit rate files | Skipping may occur with large quantities if data such as for high bit rate data. |
| Move immediately to the next song when playing | When a non-MP3/WMA/AAC/M4A file has been given an extension of ". MP3", ". WMA", "AAC", ". M4A" ".mp3", ".wma", ".aac" or ".m4a", or when play is prohibited by copyright protection, the player will skip to the next song. |
| The songs do not play back in the desired order. | The playback order is the order in which the files were written by the software, so the files might not play in the desired order. |
| Poor reception only from a certain radio broadcast station. | Check incoming radio wave signal strength of applicable broadcast station. |
| Buzz/rattle sound from speaker | The majority of rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the rattle. |
Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other sources, is not a malfunction.
NOTE:
- Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking the signal.
- Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the antenna and the waves reflected by mountains or buildings.