Hands-Free, CARWINGS

WARNING: This page is about a different car, the 2011 Nissan Leaf. However, it is still accessible from the selected car via links, so may be relevant.

Check that the cellular phone is a corresponding type when the hands-free related vehicle with a malfunction is in service before performing a diagnosis.
There is a case that a malfunction occurs due to the version change of the phone type, etc. even though it is a corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type of phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or the cellular phone.

Bluetooth® Communication

If connection cannot be made via Bluetooth® communication, it is necessary to check which unit has a malfunction, cellular phone or AV control unit. Follow the procedure below to check if the cellular phone is making Bluetooth® communication.

Prepare a cellular phone that is not compatible with Bluetooth® communication.
Prepare CONSULT, turn the power ON and complete startup of Windows®.
Near CONSULT, check if a device connected shows CONSULT when "Bluetooth registration" of the cellular phone is performed. *® (If there is another Bluetooth® device nearby, the device name is also displayed.)
*:The device name displayed is "NISSAN*******". -

If no device is displayed, a malfunction of the cellular phone is possible. Repair a malfunction of the cellular phone before vehicle diagnosis.
When CONSULT is displayed on the device connected, the cellular phone is normal. Perform the diagnosis in the table below.

Fig 1: Display Bluetooth Registration Of Cellular Phone
Courtesy of NISSAN MOTOR CO., U.S.A.

Trouble diagnosis chart by symptom

TROUBLE DIAGNOSIS CHART

Symptoms	Check items	Possible malfunction location/Action to take
Does not recognize cellular phone connection (No connection is displayed on the display at the guide.)	Repeat the registration of the cellular phone.	Replace the AV control unit. Refer to "REMOVAL AND INSTALLATION ".
Hands-free phone cannot be established	Hands-free phone operation can be made, but the communication cannot be established Hands-free phone operation can be performed, however, the voices between two people cannot be heard during the conversation
The other party's voice cannot be heard by hands-free phone	Voice is output in "Microphone speaker check" of Confirmation/Adjustment.
Originating sound is not heard by the other party with handsfree phone communication	Voice control function does not operate	Microphone signal circuit Refer to "DIAGNOSIS PROCEDURE ".
The system cannot be operated.	The voice recognition can be controlled. Controls do not work.	Steering switch malfunction. Replace steering switch. Refer to "REMOVAL AND INSTALLATION ".
	The voice recognition can be controlled. Steering switches do not work.	Steering switch signal B circuit malfunction. Refer to "DIAGNOSIS PROCEDURE ".
	All steering switches do not work.	Steering switch ground circuit malfunction. Refer to "DIAGNOSIS PROCEDURE ".
CARWINGS is not available.	There is a malfunction in the CONSULT self-diagnosis result.	Perform detected DTC self-diagnosis Refer to "DTC INDEX ".