Related To CARWINGS™

WARNING: This page is about a different car, the 2011 Nissan Leaf. However, it is still accessible from the selected car via links, so may be relevant.

TROUBLE DIAGNOSIS CHART - RELATED TO CARWINGS

Symptom	Possible cause	Possible solution
The system cannot connect to the NISSAN CARWINGS Data Center.	A subscription for the CARWINGS™ service has not been established.	Sign up for a subscription to the CARWINGS™® service. For details about subscriptions, contact a NISSAN dealer or visit the Nissan CARWINGS Data Center website.
	The user ID and password are not entered.	Enter the user ID and password.
	The communication line is busy.	Try again after a short period of time.
	The vehicle is in a location where it is difficult to receive radio waves.	When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the icon on the display shows that the vehicle is inside the communication area, the system can be used.
	Radio wave reception for TCU is insufficient.	When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the icon on the display shows that the vehicle is inside the communication area, the system can be used.
Some of the items that are displayed on the menu screen cannot be selected.	The vehicle is being driven and some menu items are disabled.	The vehicle is being driven. Stop the vehicle in a safe location and apply the parking brake before operating the functions.
Some parts of the screen are not displayed	The vehicle is being driven and some menu items are disabled.	Operate the system after stopping the vehicle in a safe location and applying the parking brake.
The system does not announce information.	The volume level is set to the minimum.	Adjust the volume level by operating the VOL switches located on the control panel or on the steering wheel switch while the system is announcing information.