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Home >> Infiniti >> 2012 >> G37 Base, 2D Coupe >> Repair and Diagnosis >> External Pages >> Different car >> Section 13 (Audio, Visual, Navigation System) >> [Base Audio & Navigation] >> Symptom Diagnosis >> Normal Operating Condition >> Description >> Related To Voice Recognition
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Related To Voice Recognition

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Related to basic Operation

TROUBLE DIAGNOSIS CHART - RELATED TO VOICE RECOGNITION

Symptom Possible cause Possible solution
The system does not operate or fails to interpret the command correctly after speaking a voice command. The system interprets the passenger's speech. Ask the passenger to be as quiet as possible.
The ambient noise level is excessive. Close the windows to shut out the ambient noise.
The noise generated by the driving vehicle is too loud. Reduce the vehicle speed, and then speak a command.
A voice command is spoken in a low voice. Speak a command in a louder voice.
The timing of speaking a command is too fast. Speak a command after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the screen changes from white to orange.
8 seconds or more have passed after you pressed and released to switch on the steering switch. Make sure to speak a command within 8 seconds after you press and release switch on the steering switch.
The speed of speaking a command is too slow. Speak in a natural voice without pausing between words.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The system announces, "Please say again". Pronunciation is unclear. Speak clearly.
The timing of speaking a command is too slow. Speak a command within 5 seconds after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the screen changes from white to orange.
An improper command is spoken. Speak a command or a number that is displayed in orange on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once. Place a pause between the appropriate digits for correct recognition by the system. When speaking a telephone number, place a pause between area codes, dial codes, etc.
Voice recognition does not operate and a tone sounds twice after pressing the switch. The switch is pressed immediately after the ready operation indicator is turned on. press the switch again after a while.