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2012 - 2013 M Hybrid; HPCM And TCM Reprogram (ITB14-037)

Publication date: 2014-08-01
Reference number: ITB14-037

2012 - 2013 M HYBRID; HPCM AND TCM REPROGRAM

2012 - 2013 M HYBRID; HPCM AND TCM REPROGRAM

TECHNICAL SERVICE BULLETIN

Reference Number(s): ITB14-037, Date of Issue:  August 1, 2014
INFINITI: 2012-2013 M Hybrid
CLASSIFICATION: AT14-009

APPLIED VEHICLE

2012-2013 M Hybrid (HY51)

APPLIED VIN AND DATE: 

Built before JN1EY1AP(*)DM 650167 and Feb 2, 2013

APPLIED TRANSMISSION: 

Hybrid only 

IF YOU CONFIRM

A delay or harsh engagement into reverse is present.

ACTION

  1. Refer to step  20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on.
  2. If this bulletin applies, reprogram the EV/HEV  (Hybrid Power Control Module) and the TCM  (Transmission Control Module).
    IMPORTANT: The purpose of "ACTION" (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service Procedure as it contains information that is essential to successfully completing the repair.

SERVICE PROCEDURE

Reprogram the HPCM Controller 

NOTE: Follow all cautions, warnings, and notes in the ESM when working on or near a High Voltage (HV) System or Supplemental Restraint System (SRS), such as an airbag.
IMPORTANT: Before starting, make sure:
  1. Connect the plus VI to the vehicle, and then to the CONSULT PC with the USB cable.
    CAUTION: Make sure the plus VI is securely connected. If the plus VI connections are loose during reprogramming, the process will be interrupted and the Module may be damaged. 
  2. Connect the AC Adapter to the CONSULT PC.
    CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the Module May be damaged. 
  3. Connect the GR8 (Multitasking Battery Diagnostic Station) to the vehicles 12V battery.
    • Set the GR8 to ECM power supply mode.
    NOTE: Battery voltage must stay between 12 volts and 15.5 volts or reprogramming may not start or be temporarily stopped. Returning battery voltage within the 12-15.5V volt range will resume the reprogramming procedure.
    CAUTION: Be sure the GR8 is connected securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 15.5V  during reprogramming. If the battery voltage goes out of this range during reprogramming, the Module may be damaged. 
  4. Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI.
    CAUTION: Make sure to turn off all external Bluetooth® devices. If Bluetooth® signal waves are within range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted and the Module may be damaged. 
  5. Depress the vehicle's power ("ignition") switch twice without  depressing the brake pedal.
    • The meter and gauges will illuminate.
      CAUTION: Do Not  set the vehicle in "READY to drive" mode or vehicle component damage may occur.
    • Make sure the ready to drive indicator light is OFF  (not illuminated).
      G09453826
  6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.
    IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays between 12.0V and 15.5V  during reprogramming. If the battery voltage goes out of this range during reprogramming, the Module may be damaged. 
  7. Turn ON the CONSULT PC.
  8. Select CONSULT-III plus (open C-III plus).
    NOTE: Make sure all applications other than C-III plus are closed.
  9. Wait for the plus VI to be recognized.
  10. Select Re/programming, Configuration. 
    G09453827
  11. Use arrows (if needed) to view and read all precautions.
  12. Check the box confirming the precautions have been read.
  13. Select Next. 
    G09453828
  14. Select M35h  and 2012 - 2013,  or Automatic Selection (VIN). 
    • If Automatic Selection (VIN)  is selected, wait for the Reading VIN  screen to complete.
    • If the screen in Figure 3 does not display, skip to step 16.
  15. Select Select  .
    G09453829
  16. Verify the VIN in VIN or Chassis #  matches the vehicle being reprogrammed.
    • If the correct VIN is displayed, select Confirm  .
      G09453830
  17. Wait for system call to complete, and then select Confirm  again.
    G09453831
  18. Select EV/HEV. 
    G09453832
  19. Select Reprogramming. 
    G09453833
  20. When you get to the screen shown in Figure 8, confirm this bulletin applies as follows.
    1. Find the EV/HEV Part Number  and write it on the repair order.
      NOTE: This is the current EV/HEV Part Number  (P/N) and will also be needed for claims information.
      G09453834
    2. Compare the P/N you wrote down to the numbers in the CURRENT EV/HEV PART NUMBER  column in TABLE A  below.
      • If the EV/HEV  part number is  one of the part numbers listed in the TABLE A , continue with reprogramming.
        • Select Save  , and then go to the next step.
      • If the EV/HEV  part number is not  listed in TABLE A , this bulletin does not apply  .
        • Disconnect the GR8 and CONSUTLT PC.
    PART DESCRIPTION

    MODEL YEAR CURRENT EV/HEV PART NUMBER: 237A0 -
    2012 - 2013 M35 (HY51) 1MG0A, 1MG0B, 1MG0C, 1MG0D
    1MG4A, 1MG4B, 1MG4C, 1MG4D
    1MG8A, 1MG8B
    1PM0A, 1PM0B
  21. Use arrows (if needed) to view and read all precautions, then check the box confirming the precautions have been read.
  22. Select Next  .
    G09453835
    NOTE:
    • In some cases, more than one new P/N for reprogramming is available.
      • If more than one P/N is available, the screen in Figure 10 will display. Select and use the reprogramming option that does not  have the message "Caution! Use ONLY with NTBXX-XXX".
    • If you get this screen and it is blank  (no reprogramming listed), it means there is no reprogramming available for this vehicle.
    G09453836
  23. Read the Current Part Number  and Part Number After Reprogramming.  They should be different.
  24. Select Next  .
    G09453837
  25. Confirm battery voltage is correct, and then select Next.
    NOTE: Battery voltage must stay within specified range to make the indicator turn green  .
    G09453838
  26. With battery voltage in the green, select Start  .
    • The reprogramming process begins when Start  has been selected.
      NOTE: For reprogramming to continue, vehicle 12V battery voltage must stay within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.
      G09453839
  27. Wait for both bar graphs to complete.
    G09453840
  28. When the screen in Figure 15 displays, reprogramming is complete.
    1. Select Next  , and then wait for System Call to complete.
    2. Proceed to step  29.
      G09453841
      NOTE: If the reprogram will not complete, refer to the next page for "recovery" information.

      3. EV/HEV Module recovery 

    NOTE: If reprogramming does not  complete and the !? displays as shown in Figure 16:
    • Check battery voltage (12.0 - 15.5V).
    • Ignition is ON, Ready Mode is OFF.
    • External Bluetooth® devices are OFF.
    • All electrical loads are OFF.
    • Select Retry and follow the on screen instructions. 
    • Retry may not go through on the first attempt and can be selected more than once. 
      G09453842

    OR:  If reprogramming does not  complete and the X  displays as shown in Figure 17:

    Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete. 

    • Check battery voltage (12.0 - 15.5V).
    • CONSULT A/C adapter is plugged in.
    • Ignition is ON, Ready Mode is OFF.
    • Transmission in Park.
    • All C-III plus/plus VI cables are securely connected.
    • All C-III plus updates are installed.
    • Select Home  , and then restart the reprogram procedure from the beginning. 
      G09453843
  29. Erase all DTCs as follows:
    1. Turn the "ignition" off by depressing the power switch once.
      • The screen in Figure 18 will read OFF  after pressing the power switch once  .
        G09453844
    2. Wait 1 minute with the ignition OFF  .
    3. Turn the "ignition" ON by depressing the power switch twice (not Ready mode).
      • Do not step on the brake pedal when depressing the power switch.
      • The screen in Figure 19 will read ON  after pressing the power switch twice  .
        G09453845
    4. Wait for the ERASE  function to complete.
      G09453846
  30. Verify the before and after part numbers are different.
  31. Print a copy of this screen (Figure 21) and attach it to the repair order.
  32. Select Confirm  .
    G09453847
  33. Select Home. 
    G09453848

Reprogram the TCM (Transmission Control Module)

  1. Perform steps  10 -  17 starting on page 4 and then proceed to step 2 below.
  2. Select Transmission  .
    G09453849
  3. Select Reprogramming  .
    G09453850
  4. When you get to the screen shown in Figure 25, confirm if this TRANSISSION (TCM) update has already been applied as follows.
    1. Find the TCM Part Number  and write it on the repair order.
      NOTE: This is the current TCM Part Number  (P/N) and will also be needed for claims information.
      G09453851
    2. Compare the P/N you wrote down to the numbers in the CURRENT TCM PART NUMBER  column in Table B  below.
      • If the TCM  part number is  one of the part numbers listed in the Table B  , continue with reprogramming.
        • Select Save  , and then go to the next step.
      • If the TCM  part number is not  listed in Table B  , this part of the reprogram has already been performed  .
        • Proceed to Step  18.
    PART DESCRIPTION

    MODEL YEAR CURRENT TCM PART NUMBER: 31039 -
    2012 - 2013 M35 (HY51) 3SX0A, 3SX1A, 3SX2A, 3SX3A, 3SX4A, 3SX5A, 3SX9A
    X960A, X961A, X963A, X964A, X966A
  5. Use arrows (if needed) to view and read all precautions, then check the box confirming the precautions have been read.
  6. Select Next  .
    G09453852
    NOTE:
    • In some cases, more than one new P/N for reprogramming is available.
      • If more than one P/N is available, the screen in Figure 27 will display. Select and use the reprogramming option that does not  have the message "Caution! Use ONLY with NTBXX-XXX".
    • If you get this screen and it is blank  (no reprogramming listed), it means there is no reprogramming available for this vehicle.
    G09453853
  7. Read the Current Part Number  and Part Number After Reprogramming.  They should be different.
  8. Select Next  .
    G09453854
  9. Confirm battery voltage is correct, and then select Next.
    NOTE: Battery voltage must stay within specified range to make the indicator turn green  .
    G09453855
  10. With battery voltage in the green, select Start  .
    • The reprogramming process begins when Start  has been selected.
      NOTE: For reprogramming to continue, vehicle 12V battery voltage must stay within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.
      G09453856
  11. Wait for both bar graphs to complete.
    G09453857
  12. When the screen in Figure 32 displays, reprogramming is complete.
    1. Select Next  , and then wait for System Call to complete.
    2. Proceed to step  13.
      G09453858
      NOTE: If the reprogram will not complete, refer to the next page for "recovery" information.

    TCM (Transmission Control Module) recovery 

    NOTE: If reprogramming does not  complete and the !? displays as shown in Figure 33:
    • Check battery voltage (12.0 - 15.5V).
    • Ignition is ON, Ready Mode is OFF.
    • External Bluetooth® devices are OFF.
    • All electrical loads are OFF.
    • Select Retry and follow the on screen instructions. 
    • Retry may not go through on the first attempt and can be selected more than once. 
      G09453859

    OR:  If reprogramming does not  complete and the X  displays as shown in Figure 34:

    Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete. 

    • Check battery voltage (12.0 - 15.5V).
    • CONSULT A/C adapter is plugged in.
    • Ignition is ON, Ready Mode is OFF.
    • Transmission in Park.
    • All C-III plus/plus VI cables are securely connected.
    • All C-III plus updates are installed.
    • Select Home  , and then restart the reprogram procedure from the beginning. 
      G09453860
  13. Erase all DTCs as follows:
    1. Turn the "ignition" off by depressing the power switch once.
      • The screen in Figure 35 will read OFF  after pressing the power switch once  .
        G09453861
    2. Wait 1 minute with the ignition OFF  .
    3. Turn the "ignition" ON by depressing the power switch twice (not "Ready" mode).
      • Do not step on the brake pedal when depressing the power switch.
      • The screen in Figure 36 will read ON  after pressing the power switch twice  .
        G09453862
    4. Wait for the ERASE  function to complete.
      G09453863
  14. Verify the before and after part numbers are different.
  15. Print a copy of this screen (Figure 38) and attach it to the repair order.
  16. Select Confirm  .
    G09453864
  17. Select Home  .
    G09453865
  18. Select Diagnosis (All Systems) 
  19. After system call has completed select ERASE  to clear any remaining DTCs.
  20. Once all DTCs have been cleared turn "ignition" off (depress power switch once  ).
  21. Select Home  , and then on the next screen select Yes  (screen not shown).
  22. Close C-III plus, turn off the CONSULT PC, and then disconnect the CONSULT PC and plus VI from the vehicle.
  23. Verify no additional error messages are displayed in the meter and gauges or center multi-function control panel.

CLAIMS INFORMATION

Submit a Primary Part (PP) type line claim using the following claims coding: 

CLAIMS INFORMATION

OPERATION OP CODE PFP SYM DIAG FRT
EV/HEV  and TCM  REPROGRAMMING JX29AA (1) ZE 32 0.7
(1) Refer to the electronic parts catalog (FAST) and use the A/T Assembly part number (31020 - *****) as the Primary Failed Part (PFP).
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