Android Auto
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Symptom |
Cause and Countermeasure |
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Cannot start Android Auto though it is connected to the vehicle. |
The USB cable is not connected to the USB connection port. Properly connect the USB cable to the USB connection port. |
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"Start-up Options" is set to "Never Start". Change the setting to "Auto" or "Ask Every Time". |
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To activate Android Auto, push "MENU" and touch "Android Auto", or touch "Apps" on the information screen and then touch "Android Auto". |
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The connected device is not compatible with Android Auto. Check the compatibility requirements. |
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Your Android phone may not be recognized if its battery is low. Charge your Android phone then try again. |
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Android Auto performance decreases. For example, slow connectivity or slow application functionality. or An error message appears when trying to access features of Android Auto. A blank screen appears when trying to access maps. |
Confirm you have a compatible Android phone, a cellular connection and an active data plan. |
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Use the Android phone OEM cable to connect your phone to the USB connection port. |
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Phone's performance or cellular connection. Disconnect and reconnect your phone. |
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Phone's performance or cellular connection. Close all apse and restart them. |
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Phone's performance or cellular connection. Cycle phone power off/on to restart. |
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Cannot start voice operation using " |
The USB cable may not be properly connected. Disconnect and reconnect the USB cable. |
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Voice operation cannot be performed while driving. Turn on the "While driving" setting on your Android phone |
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Check that you are pushing and holding " |