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Home >> Mazda >> 2021 >> 6 Signature >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Entertainment Systems >> Symptom Troubleshooting - Entertainment System >> CANNOT OPERATE Android Auto™ >> Notes
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CANNOT OPERATE Android Auto™: Notes

NOTE:
  • Android, Android Auto, and Google Play are registered trademark of Google LCC.
CANNOT OPERATE ANDROID AUTO™ DESCRIPTION AND POSSIBLE CAUSE

Description CANNOT OPERATE Android Auto™
Android Auto™ screen is not displayed even though Smartphone is connected to USB for Android Auto™
Possible Causes
  • The Smartphone being used by the customer is not compatible with Android Auto™
  • The Smartphone is connected to the incorrect USB port
  • The cable connecting the Smartphone and auxiliary jack/USB port/SD card slot hub has a malfunction
  • Malfunction in the USB port for the Android Auto™ in the auxiliary jack/USB port/SD card slot hub
  • Connectivity master unit (CMU) malfunction
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