Tech Tips January 2016 (TIPS 0116)

TECH TIPS JANUARY 2016

TECHNICAL SERVICE BULLETIN

15 WHY DO MY OUTSIDE MIRROR APPROACH LIGHTS APPEAR GREEN?

If a customer concern is received about the approach lighting on their outside, exterior (door) mirrors turning a "greenish" color from the normal "white" color, it is a normal operating characteristic of the accessory. The greenish color is caused by the auto-dimming function operating (being dim) at the same time as the approach lighting is illuminated.

For example: With the vehicle in a dark condition and the ignition off, the operator presses the unlock button on the remote which also activates the approach lighting. The approach lighting should come on "white". The operator starts the engine but has not yet closed the door. The interior auto-dimming mirror interprets the dome light as headlights coming from behind the vehicle and dims both the interior mirror and the exterior mirrors. At this point, the dome lights are at full intensity as are the approach lights. This is when the greenish tint of the approach lighting is observed as shown in the photo below. The white approach lighting has to pass through the dimming function of the exterior mirror which causes the light output to appear greenish. Once the doors are closed, the intensity of the dome light decreases as does the intensity of the approach lights until they all turn completely off. Once all light is removed from "behind the vehicle", all the mirrors will slowly clear (un-dim). The mirrors will also all clear and the approach lights extinguish if the vehicle is placed in reverse (unless any of the doors or the rear gate is open).

IMPORTANT NOTE: 

If one of the outside mirrors operates differently than the other or if the approach lighting operation is other than as described above, further diagnosis of the system will be required.

01 PRE-CUT KEYS

If you are in need of a pre-cut key, you can use the High Security Key Request Form on Subarunet to obtain them.

Starting with 2015MY, all key types for all models can be ordered pre-cut.

The form can be found here: Subarunet > Fixed Ops - Inventory/Ops > Security Key Request 

Retailers will be charged the cost of the key plus an additional $40.00 for the cutting, handling, and shipping. This charge will appear on the dealer statement at the end of the month. These keys will be shipped overnight with the cut-off for same day shipping being 2pm.

01 FUJITSU-TEN (F10) MAP INFORMATION

LOOKING FOR MAP UPDATES ON FUJITSU-TEN NAVIGATION UNITS? 

Please visit:

http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/View-Promo?Page=Subaru_Mapcare_Selector& 

01 TOWING SUBARU VEHICLES

Please follow the recommendations outlined in the Owner's Manual if there is a need to tow a Subaru vehicle. The best way to transport your vehicle is a flatbed tow truck with ALL wheels off the ground. Always follow the precautions and recommendations outlined in the Owner's Manual if flat towing with all wheels on the ground is unavoidable in an emergency situation.

A Flat Bed tow truck is the best way to tow your vehicle. All wheels are off the ground.