How To Proceed With Troubleshooting

WARNING: This page is about a different variant/trim than selected.

HINT:

*: Use the intelligent tester.

VEHICLE BROUGHT TO WORKSHOP
CUSTOMER PROBLEM ANALYSIS
CONNECT INTELLIGENT TESTER TO THE DLC3*
HINT:

If the display on the tester indicates a communication fault, inspect the DLC3.
CHECK DTC AND SAVE FREEZE FRAME DATA* (See DTC CHECK / CLEAR or INFORMATION / FREEZE FRAME DATA )
HINT:

Make sure to save freeze frame data because the data is necessary for a simulation test.
CLEAR DTC* (See DTC CHECK / CLEAR )
CONDUCT VISUAL INSPECTION

CONFIRM PROBLEM SYMPTOMS

HINT:

If the engine does not start, perform steps 9 and 11 first.

Result

DTC RESULT REFERENCE

Result	Proceed to
Malfunction does not occur	A
Malfunction occurs	B

B : GO TO STEP 10

A : Go to next step

CHECK FOR DTCS* (See DTC CHECK / CLEAR )

Result

DTC RESULT REFERENCE

Result	Proceed to
Trouble code	A
No code	B

B : GO TO STEP 11

A : Go to next step

CONDUCT BASIC INSPECTION

Result

DTC RESULT REFERENCE

Result	Proceed to
Malfunctioning parts not confirmed	A
Malfunctioning parts confirmed	B

B : GO TO STEP 15

A : Go to next step

CONDUCT CIRCUIT INSPECTION

Result

DTC RESULT REFERENCE

Result	Proceed to
Malfunction not confirmed	A
Malfunction confirmed	B

B : GO TO STEP 16

A : Go to next step

CHECK FOR INTERMITTENT PROBLEMS (See CHECK FOR INTERMITTENT PROBLEMS )
GO TO STEP 16
CONDUCT PARTS INSPECTION
IDENTIFY PROBLEM
ADJUST AND/OR REPAIR
CONDUCT CONFIRMATION TEST
NEXT : END