How To Proceed With Troubleshooting

HINT:

*: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 
   1. Interview the customer and confirm the trouble (See HOW TO PROCEED WITH TROUBLESHOOTING ).
3. CHECK DTC AND FREEZE FRAME DATA* 
   1. Check and record a DTC and Freeze Frame Data.
   2. Clear the DTCs and Freeze Frame Data (See for DTC CHECK/CLEAR , or for FREEZE FRAME DATA ).
   3. Reconfirm the DTCs.
      1. Reconfirm the DTCs based on the recorded DTCs and Freeze Frame Data (See for DTC CHECK/CLEAR , or for FREEZE FRAME DATA ).

         HINT:

         • When DTCs indicating CAN communication system malfunctions are output, repair the CAN communication system before repairing each corresponding sensor (See HOW TO PROCEED WITH TROUBLESHOOTING ).
         • If any of the DTCs U0100/65, U0123/62, U0124/95 and U0126/63 is output together with a CAN communication DTC, first check the appropriate sensor for a momentary open circuit (See CHECK FOR INTERMITTENT PROBLEMS  ).

         Result 

         RESULT CHART
         
         

         Result	Proceed to
         DTC is output	A
         DTC is not output (Problem symptom does not occur)	B
         DTC is not output (Problem symptom occurs)	C

         B: GO TO STEP  5

         C: GO TO STEP  6

         A: Go to next step 

4. DIAGNOSTIC TROUBLE CODE CHART 
   1. Proceed to DIAGNOSTIC TROUBLE CODE CHART  .

      NEXT: GO TO STEP  7

5. SYMPTOM SIMULATION 
   1. Proceed to How to Proceed with Troubleshooting (See HOW TO PROCEED WITH TROUBLESHOOTING ).
6. PROBLEM SYMPTOMS TABLE 
   1. Proceed to PROBLEM SYMPTOMS TABLE  .
7. CIRCUIT INSPECTION* 
8. IDENTIFICATION OF PROBLEM 
9. REPAIR OR REPLACEMENT 
10. CONFIRMATION TEST* 

    NEXT: END