Test Step 2 - Binding Liftgate

• Examine the liftgate for proper fit and alignment, loose/hard or torn seals, misaligned latch striker or anything that would cause an obstruction to proper operation.
• Check the liftgate seal. If it is to soft or to hard it will not provide a proper "Pop - Off" when the gate is unlatched.
• Manually operate the liftgate of a known good vehicle and notice the effort needed to open and close.
• Compare the effort needed on the disabled liftgate.
• Especially notice the effort needed to unlatch and close the liftgate.

Does it take more effort to operate the liftgate than it should?

Yes

• Refer to service information for the related symptoms.
• Perform the Body Verification Test. Refer to BODY VERIFICATION TEST .

No

• Go to Test Step 3 Test Step 3 - Power Liftgate Module