Accessory RSE DVD/LCD Electronics Module Replacement (TJ 21368)

ACCESSORY RSE DVD/LCD ELECTRONICS MODULE REPLACEMENT

TECHNICAL SERVICE BULLETIN

ATTACHMENT

File Name	File Size
attachment RTJ 21368 V4.pdf	0.5831 MB

VEHICLE TYPE

Type	Eng	Eng Desc	Sales	Body	Gear	Steer	Model Year	Plant	Chassis range	Struc Week Range
124							2007 -9999		-	0 -0
134							2011 -9999		-	0 -0
135							2008 -9999		-	0 -0
136							2008 -9999		-	0 -0
156							2010 -9999		-	0 -0
275							2007 -9999		-	0 -0

CSC

Code	Description
8Z	DVD player/Other DVD player problems
XG	DVD player/Does not work
XH	DVD player/Insert/eject problems
XF	Rear seat entertainment/No/reduced/incorrect function
HV	Video other/Other video problems

DTC

DESCRIPTION

In an effort to save labor time, reduce inventory carrying costs and improve client service, VCNA has developed a method and sourced the parts to service Retailer and Port installed RSE (Rear Seat Entertainment) DVD/LCD Electronics Modules only instead of the entire head restraint assembly. If diagnosis indicates that failure is caused by the RSE DVD/LCD Electronics Module, replace the DVD/LCD Electronics Module only. It is no longer necessary to remove the head restraint and disturb the wiring that is installed in the seat upholstery. All work can be performed with the head restraint installed in the seat back.

SERVICE PROCEDURE ATTACHMENT

• 01-03-2011: New information regarding version RSE version 2.2 introduced in October 2010. 
• 03-03-2010: New information regarding version RSE 2.1 which was introduced December 2009. 
• 10-05-2009: RSE 2.0 Programming instructions on page 12-14 have been corrected and restructured. 

AFFECTED VEHICLES

Current Production Models*	Type	Model year	Chassis range
XC90	275	All	All
S80	124	All	All
V70	135	All	All
XC60	156	All	All
XC70	136	All	All
All new S60	134	All	All

DESCRIPTION

In an effort to save labor time, reduce inventory carrying costs and improve client service, VCNA has developed a method and sourced the parts to service Retailer and Port installed RSE (Rear Seat Entertainment) DVD/LCD Electronics Modules only instead of the entire head restraint assembly. If diagnosis indicates that failure is caused by the RSE DVD/LCD Electronics Module, replace the DVD/LCD Electronics Module only. It is no longer necessary to remove the head restraint and disturb the wiring that is installed in the seat upholstery. All work can be performed with the head restraint installed in the seat back.

SERVICE

There are 5 different versions of the accessory RSE in current use 

If it is necessary to replace a failed DVD/LCD Electronics Module, first identify the system (see SYSTEM IDENTIFICATION  ) to select the correct kit and follow the appropriate repair method:

Acc RSE 1.0 and 1.1 pages 5 - 8

Acc RSE 2.0, 2.1, 2.2 pages 9 - 17

SYSTEM IDENTIFICATION

There are currently 4 accessory/port installed systems in use today. They are not interchangeable.  The illustrations below will guide the technician to select the correct replacement head unit kit.

Acc RSE 1.0  First generation - An audio signal is broadcast via FM transmitters from the DVD/LCD Electronics Module to the vehicle's FM radio. Audio and video inputs are of the RCA type and are installed on the underside of the head restraint. Chrome plated head restraint support posts are used.

Acc RSE 1.1  First generation - In-car audio is hard wired to the AUX input via AII (auxiliary input interface) installed beneath the center console. Audio and video inputs are of the RCA type and are installed on the underside of the head restraint. Black, powder-coated head restraint posts are used.

Acc RSE 2.0  Second generation - In-car audio is hard-wired to AUX input via AII (auxiliary input interface). Audio and video input jacks are of the combined 3.5mm mini-jack type integrated into the DVD/LCD Electronics Module

Acc RSE 2.1  Second generation - Same features as the 2.0 version but the lever and the fascia had been redesigned.

Acc RSE 2.2  Third generation same features as the 2.1 version but the 3 wire harness is on the outside of the post.

MATERIALS

Version	Model year	Description	Kit Part No.
Acc RSE 1.0 Left	-2008	DVD/LCD Electronics Module: Driver Side	8640349
Acc RSE 1.0 Right	-2008	DVD/LCD Electronics Module: Passenger Side	8640348
Acc RSE 1.1 Left	2009	DVD/LCD Electronics Module: Driver Side	8640347
Acc RSE 1.1 Right	2009	DVD/LCD Electronics Module: Passenger Side	8640346
Acc RSE 2.0 Left or Right	2010 -	DVD/LCD Electronics Module	8640344
Acc RSE 2.1 Left or Right	2010 -	DVD/LCD Electronics Module	8640518
Acc RSE 2.2 Left or Right	2011 -	DVD/LCD Electronics Module	8640518

Kits include; 

• RSE head unit,
• Wire ties as required
• Clam shell type connector retainers as required
• 2 new screws for the tether mounts
• 4 new screws for the Head unit mounting to the frame
• 1 bezel trim (2.1, 2.2 Versions)

REPAIR METHOD ACC 1.0 AND 1.1 SYSTEM

1. Inspect the tether retention knot on the replacement DVD/LCD Electronics Module 
   IMPORTANT: Inspect the tether retention knot on the replacement DVD/LCD Electronics Module to ensure the knot is correctly looped to the anchoring bracket as shown. Correct as necessary.
2. Removal of Faulty DVD/LCD Electronics Module 

   Open the DVD player to expose the 2 tether anchorage retention screws. Loosen, remove and discard the screws.

   Use a magnetic tip screwdriver to prevent dropping the screws into the recess. 

   1. 2a.  Once the tethers are detached, rotate the display open to the 90 degree position to access and remove the 4 screws.

      Discard the screws

      Use a magnetic tip screwdriver to prevent dropping the screws into the recess. 

   2. 2b.  Lift the DVD/LCD Electronics Module from the recess as shown and move it carefully to one side to expose the connectors.

      Do not use too much force when removing the DVD/LCD Electronics Module as the connectors and harnesses may be damaged.

   3. 2c  . With a hobby knife or equivalent, carefully cut and separate the heat shrink material so that the connectors can be disconnected from the seat harness.
   4. 2d. Remove heat shrink material from seat harness ends. 

      With the blade facing upwards carefully cut the heat shrink length wise on the seat harness end. Remove all heat shrink material.

3. Install new DVD/LCD Electronics Module 

   Connect the cables according to color. Make sure that the alignment pins are observed.

   Install the clam shell connector retainers supplied in the kit and lock them in place.

   1. 3a.  Bundle the connectors with the supplied wire ties as shown
   2. 3c.  Install the 4 new retainer screws supplied in the kit
   3. 3d.  Install the 2 new tether anchorage bracket screws supplied in the kit Ensure the display closes and locks properly and verify function

REPAIR METHOD ACC 2.0, 2.1, 2.2 SYSTEM:

1. Inspect the tether retention knot on the replacement  DVD/LCD Electronics Module
   IMPORTANT: Inspect the tether retention knot on the replacement DVD/LCD Electronics Module to ensure the knot is correctly looped to the anchoring bracket as shown. Correct as necessary.

   For 2.0 version 

2. Removal of Faulty DVD/LCD Electronics Module 

   Open the DVD player to expose the 2 tether anchorage retention screws anchoring points.

   Loosen, remove and discard the screws.

   Use a magnetic tip screwdriver to prevent dropping the screws into the recess. 

   1. 2a. For 2.0 version 

      Once the tethers are detached, rotate the display open to the 90 degree position to access and remove the 4 screws.

      Discard the screws.

      Use a magnetic tip screwdriver to prevent dropping the screws into the recess. 

      Remove integrated connector once the display is in the 90' position

   2. 2b. For 2.0 version 

      Lift the DVD/LCD Electronics Module from the recess as shown and move it carefully to one side to expose the harness connectors.

      For 2.0 version 

   3. 2c.  Carefully feed the connector harness through the housing while removing the DVD/LCD Electronics Module from the recess.

      For 2.0 version 

3. Install new  DVD/LCD Electronics Module

   Install new DVD/LCD Electronics Module into the recess.

   Guide the harness and connector through the housing as the DVD/LCD Electronics Module is placed into the recess. Fit the connector to the DVD/LCD Electronics Module.

   For 2.0 version 

   1. 3a.  Install the 4 new retainer screws supplied in the kit
   2. 3b.  Install the 2 new tether anchorage bracket screws supplied in the kit

      Ensure the display closes and locks properly and verify function

For RSE version 2.1, 2.2

1. Once the tethers are detached, rotate the display open to the 90 degree position. Do not remove the four screws holding the backing.

   For RSE version 2.1, 2.2 

   1. 1a.  Carefully remove the outer plastic trim to expose the 4 screws at the hinge area.

      For RSE version 2.1, 2.2 

   2. 1b.  Remove the 4 screws securing the DVD/LCD Electronics Module

      For RSE version 2.1, 2.2 

2. Remove integrated connector and disconnect the DVD/LCD Electronic Module from the headrest.

   For RSE version 2.1, 2.2 

   1. 2a.  Install new DVD/LCD Electronics Module by aligning the hinge with the 4 securing holes in the recess.

      For RSE version 2.1, 2.2 

   2. 2b.  Connect the integrated connector and secure the harness in the clasps

      For RSE version 2.1, 2.2 

3. Install the 2 new tether anchorage bracket screws supplied in the kit.

   Ensure the display closes and locks properly and verify function

   For RSE version 2.1, 2.2 

   1. 3a.  Install the outer bezel trim ensure all tabs are snapped securely.

Applies to Acc RSE 2.0, 2.1, 2.2 

The Acc RSE 2.0, 2.1, 2.2 must be initialized and programmed for either driver or passenger side operation. Failure to do so will result in distorted or no headphone operation.

Follow the programming instructions on pages 12 - 14 after the unit has been replaced.

ACC RSE 2.0, 2.1, 2.2 PROGRAMMING INSTRUCTIONS

Note there are two versions of remotes that may be used with the 2.0, 2.1, 2.2 systems. The commands used are identical with exception of step 6 where indicated.

1. Turn the system ON.
   • Insure there is no disc inserted into the DVD player(s).
   • Insert a disc into the unit to initialize the unit.
   • Remove the disc before starting
2. Select either Driver or Passenger by pressing the appropriate button (Driver button for the driver side unit, Passenger button for the passenger unit).

   This step ensures that the remote is set to turn on the unit that is being programmed.

3. Press the direction arrow buttons in the sequence shown.
4. Press the 'Enter' button to access the hidden menu that will appear on the screen in response.
   NOTE: The hidden menu will time-out and disappear ten seconds after the last button input. Should the menu time-out before completing input, it will be necessary to restart from step # 1.
5. The Hidden menu screen will be displayed.
   NOTE: 'Passenger' highlighted in Red indicates the unit is programmed for Passenger seat operation.
6. Press the button to toggle the unit between the Driver or Passenger setting.

   Important for the later version remote:  You should not use the right arrow button. This button changes the power control settings. If this value is changed by mistake, please reset to OFF (factory default) 

   The "POWER CTRL" option lets the dealership set the option of having the units automatically on, automatically off. The last memory setting is not implemented. 

   ON - The units will turn on whenever power is sent to them through the ACC circuit. 

   OFF - The units will stay off when power is sent through the ACC circuit. The individual units have to be turned on manually  .

7. Once the selection is made, press the button to exit the hidden menu screen and memorize the programming.
   IMPORTANT: If the 'PIC MENU' button is not pressed before the hidden menu times out, the selection made will not be saved and it will be necessary to repeat the programming procedure.

Accessory RSE Toll-free Technical Support:  (866) 435-6789 between the hours of 8:00a to 5:00p PST (Please ask to be directed to technical support and identify yourself as a Volvo dealer)

WARRANTY CLAIM INFORMATION
LABOR OP	LABOR DESCRIPTION	LABOR TIME
08014	RSE DVD/LCD Electronic Module replacement (Version 2.0, 2.1, 2.2)	0.3 hrs
08019	RSE DVD/LCD Electronic Module replacement (Version 1.0, 1.1)	0.5 hrs
Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01

VOLVO  for life,

Volvo Cars of North America, LLC

Technical Engineering