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Retrieving Diagnostic Trouble Codes (DTC)

  1. Generic Scan Tool -  Refer to scan tool manufacturer's instructions and procedures. Scan tools may not have ability to measure voltage, resistance or continuity. When instructed, use of an additional DVOM may be required.
  2. DRBIII(R) Scan Tool -  DRBIII(R) scan tool is grounded through Data Link Connector (DLC) connector. Only one volt/ohmmeter test lead is required when instructed by testing to measure voltage or resistance on specified circuit using DRBIII(R). DRBIII(R) scan tool volt/ohmmeter mode should only be used when system tests require use of this option or when prompted by DRBIII(R) scan tool.
    NOTE: Refer to DRBIII(R) scan tool manufacturer's instructions to retrieve and clear fault messages and when performing other DRBIII(R) scan tool functions.
  3. Connect scan tool to Data Link Connector (DLC) 16-pin connector. See COMPONENT LOCATIONS  . Turn ignition switch to ON position. If scan tool LEDs do not illuminate and no sound emitted, check for poor cable connections. Check for a minimum of 11 volts at DLC connector terminal No. 16, and repair power supply as necessary. If scan tool display remains blank, consult scan tool manufacturer's manual. If scan tool LEDs illuminate and sound is emitted, continue with fault message and code retrieval.
  4. Using scan tool, select SYSTEM MONITORS, then CCD BUS TEST. Scan tool will perform a CCD bus test. If scan tool displays BUS OPERATIONAL, go to next step. If scan tool displays any message except BUS OPERATIONAL, go to appropriate procedure for message displayed. See SYMPTOM INDEX DIRECTORY  table. If scan tool displays any CCD bus fault message or any NO RESPONSE message, it must diagnosed before proceeding with any other diagnostics.
  5. Using scan tool, select READ DTCs. If any Diagnostic Trouble Code (DTC) message is present, go to appropriate procedures for DTC message(s) displayed. See DTC MESSAGE INDEX DIRECTORY  table. If no DTC messages are present, identify customer complaint and diagnose by symptoms present. See SYMPTOM INDEX DIRECTORY  table. When diagnosing a system with many apparent problems, a sequence of tests may be required. After repairs, ensure all problems or failures have been corrected. Perform appropriate VERIFICATION TEST.
DTC MESSAGE INDEX DIRECTORY

System DTC Message Present
Air Bag Restraint System (1)
Chime System (2)
CHIME INOPERATIVE WITH WARNING LIGHT/GAUGE 
CHIME INOPERATIVE - EXTERIOR LIGHTS ON & DRIVER DOOR OPEN 
Communications (2)
Computer Mini Trip Computer (CMTC) (2)
Door Ajar System (2)
Mechanical Instrument Cluster (MIC) (2)
Power Door Lock & RKE Systems (2)
DOOR LOCK SWITCH FAILURE 
DOOR UNLOCK SWITCH FAILURE 
Windshield Wiper System (2)
WIPER PARK SWITCH FAILURE 
Vehicle Theft Security System (VTSS) (2)
(1) For air bag system diagnostic trouble codes and testing procedures, see DIAGNOSIS & TESTING in lemon-25(R) AIR BAG SERVICE & REPAIR MANUAL, DOMESTIC & IMPORTED models.
(2) See SYMPTOM INDEX DIRECTORY  for additional system test procedures.
SYMPTOM INDEX DIRECTORY

System Symptoms Present
Air Bag Restraint System (1)
Chime System
CHIME INOPERATIVE - KEY IN IGNITION & DRIVER DOOR OPEN 
CHIME INOPERATIVE AT ALL TIMES 
CHIME SOUNDS WITH DRIVER DOOR OPEN, KEY REMOVED 
CHIME REMAINS ON WITH IGNITION ON 
Communications
BUS (+) &/OR BUS (-) OPEN 
BUS (+) & BUS (-) SHORTED TOGETHER 
BUS BIAS LEVEL TOO LOW OR TOO HIGH 
NO BUS BIAS 
NO RESPONSE: AIR BAG CONTROL MODULE (ACM) 
NO RESPONSE: CONTROLLER ANTI-LOCK BRAKE (CAB) MODULE 
NO RESPONSE: CENTRAL TIMER MODULE (CTM) 
NO RESPONSE: COMPASS MINI TRIP COMPUTER (CMTC) 
NO RESPONSE: MECHANICAL INSTRUMENT CLUSTER (MIC) 
NO RESPONSE: POWERTRAIN CONTROL MODULE (PCM) 
NO RESPONSE FROM RADIO 
NO TERMINATION 
NOT RECEIVING BUS MESSAGES CORRECTLY 
BUS SHORT TO 5 VOLTS 
BUS SHORT TO BATTERY 
BUS SHORT TO GROUND 
Overhead Console
OVERHEAD CONSOLE MALFUNCTIONING 
CMTC SHOWS FAILED MESSAGE 
CMTC SEGMENTS FAIL TO ILLUMINATE 
INCORRECT TEMPERATURE READING BEYOND +/- 5 
REPAIRING "OC" IN CMTC DISPLAY 
REPAIRING "SC" IN CMTC DISPLAY 
Door Ajar System
DRIVER DOOR AJAR CIRCUIT OPEN 
DRIVER DOOR AJAR CIRCUIT SHORTED 
LIFTGATE AJAR CIRCUIT OPEN (DURANGO) 
LIFTGATE AJAR CIRCUIT SHORTED (DURANGO) 
PASSENGER DOOR AJAR CIRCUIT OPEN 
PASSENGER DOOR AJAR CIRCUIT SHORTED 
Mechanical Instrument Cluster (MIC)
ALL GAUGES INOPERATIVE 
ANY CCD CLUSTER LIGHT INOPERATIVE 
ANY HARD WIRED LIGHT INOPERATIVE 
ONE GAUGE NOT OPERATING PROPERLY 
Power Door Lock & RKE Systems
ALL DOORS FAIL TO LOCK FROM ANY SWITCH 
ALL DOORS FAIL TO LOCK FROM ONE SWITCH 
ALL DOORS FAIL TO UNLOCK FROM ONE SWITCH 
ALL DOORS FAIL TO LOCK/UNLOCK FROM ANY SWITCH 
ALL DOORS FAIL TO UNLOCK FROM ANY SWITCH 
AUTOMATIC (ROLLING) DOOR LOCKS INOPERATIVE 
DRIVER DOOR FAILS TO LOCK FROM ANY SWITCH 
DRIVER DOOR FAILS TO UNLOCK FROM ANY SWITCH 
LIFTGATE FAILS TO LOCK/UNLOCK FROM ANY SWITCH (DURANGO) 
ONE DOOR FAILS TO LOCK/UNLOCK FROM ANY SWITCH 
REMOTE KEYLESS ENTRY (RKE) PROBLEM 
(2)DOORS LOCK WITH KEY IN IGNITION & LEFT DOOR OPEN 
Vehicle Theft Security System (VTSS)
IDENTIFYING VTSS PROBLEMS 
DOOR DISARM SWITCH FAILURE (DAKOTA) 
ANY KEY CYLINDER DISARM INOPERATIVE (DURANGO) 
HORN FAILS TO SOUND WITH ALARM TRIPPED 
Windshield Wiper System
WIPER PARK SWITCH FAILURE 
INTERMITTENT WIPERS INOPERATIVE 
NO WIPE AFTER WASHERS ACTUATED 
WIPER SPEED SENSITIVE FEATURE INOPERATIVE 
(1) For air bag system diagnostic trouble codes and testing procedures, see DIAGNOSIS & TESTING in lemon-25(R) AIR BAG SERVICE & REPAIR MANUAL, DOMESTIC & IMPORTED models.
(2) See CHIME INOPERATIVE - KEY IN IGNITION & DRIVER DOOR OPEN  .